Tashanna Cozier-Blackman
Summary
A results-driven professional with over seven (7) years of progressive experience in Human Resource Management. A detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Human Resource Branch - Chief Clerk
TRINIDAD AND TOBAGO POLICE SERVICE
Port Of Spain, Trinidad And Tobago
06.2023 - Current
- Manage a team of clerks, providing training, mentorship, and performance evaluations to support their professional development.
- Prepare weekly, monthly, quarterly reports on the performance of the branch for presentation to the Commissioner of Police.
- Liaise between departments to facilitate smooth cooperation on projects involving various teams.
- Maintain accurate records for all departmental activities, ensuring easy access to information when needed.
- Handle confidential information with discretion, maintaining the integrity of sensitive data.
- Balance budgets with precision, identifying potential cost-saving measures where appropriate.
- Support recruitment efforts by screening resumes, assigning tasks, and scheduling interviews alongside HR Manager (Superintendent of Police).
- Collaborate with other department heads to address organizational challenges and develop solutions.
- Coordinate events to promote team building and boost employee morale.
- Reduce errors in documentation by implementing a thorough review process for all outgoing materials.
- Assist executive-level staff members in preparing reports and presentations, ensuring accuracy and professionalism at all times.
- Interact with internal and external customers by phone, email, or in-person to provide information.
- Provide quality clerical support through data entry, document management and email correspondence,
- Monitor office supplies and made arrangements for restocking of low-stock items.
- Monitor employee attendance and performance to verify punctuality and absences, addressing issues in accordance with TTPS policies and procedures.
- Support HR Manager (Superintendent of Police) in strategic planning sessions focused on organizational development and growth.
- Coordinate employee training programs to promote professional development and skill enhancement.
- Facilitate open lines of communication between management and staff, fostering a positive work environment.
Human Resource Branch - SDO I/c Departmental Order
TRINIDAD AND TOBAGO POLICE SERVICE
Port Of Spain, Trinidad And Tobago
05.2021 - 06.2023
- Produced correspondence for verification and signature by the Commissioner of Police.
- Provided pertinent information to both internal and external customers.
- Published information on the TTPS intranet for use by all members.
- Supervised the staff assigned to the section, ensuring that efficiency and productivity levels remained consistent and in keeping with the policies and procedures of the organization.
- Verified all documents submitted by staff before onward transmission to the Commissioner of Police.
- Conducted investigations into the organizations policies and update as necessary.
- Created an updated employee desk manual, to all for effective job rotation and succession planning.
Human Resource Branch- Armourer
TRINIDAD AND TOBAGO POLICE SERVICE
Police Academy, St. James
10.2016 - 05.2021
- Issued Firearms and Ammunition to divisions, branches and sections
- Examined firearms and ammunition exhibits and generated the Armourers Report for production in court.
- Records management of Firearms and ammunitions.
- Liaised with representatives in Branches, Sections and units with regards to weapon enquiries.
- General Policing including investigations, preserving the peace and community policing.
- Represented the unit at strategic meetings and conferences.
- Coordinated exercises with external agencies for ballistic testing.
- Firearm Instructor.
- Provided firearm training for members of the TTPS when required.
Woman Police Constable - Investigator
TRINIDAD AND TOBAGO POLICE SERVICE
Port Of Spain, Trinidad And Tobago
12.2013 - 10.2016
- Performed traffic duties and investigated Road Traffic accidents.
- Assisted court prosecutors with record keeping.
- Investigated and charged offenders with crimes against persons, property and children.
- Performed patrol duties both foot and mobile.
- Recorded and investigated reports from members of the public.
- Participated in community outreach programs.
Customer Service Representative
RBC (T&T) Limited
Sangre Grande, Trinidad And Tobago
12.2009 - 04.2013
- Initiated contact with new and existing customers to offer value added products and services.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Identified customer needs and advised clients on financial products and investments.
Security Agent
SERVISAIR T&T Ltd
08.2008 - 12.2009
- Performed security searches on passengers and baggage leaving Trinidad and Tobago
- Ensured accountability and placement on aircrafts of all sanitized passenger baggage exiting Trinidad & Tobago
- Coordinated and supervised the sanitization of aircrafts according to airline specifications
- Ensured security protocols and procedures were maintained and complied with by personnel in vicinity of aircrafts.
Education
Associate's Degree in Human Resource Management -
Cipriani College of Labor And Co-Operative Studies
Valsayn, Trinidad And TobagoCAPE A' LEVELS -
North Eastern College
Sangre Grande, Trinidad And TobagoCaribbean Examination Council (CXC) -
Arima Government Secondary
Arima, Trinidad And TobagoSkills
- Leadership and team management
- Conflict resolution
- Strong communication
- Team collaboration
- Organization and time management
- Problem solving
- Customer relationship Management
Timeline
Human Resource Branch - Chief Clerk
TRINIDAD AND TOBAGO POLICE SERVICE
06.2023 - Current
Human Resource Branch - SDO I/c Departmental Order
TRINIDAD AND TOBAGO POLICE SERVICE
05.2021 - 06.2023
Human Resource Branch- Armourer
TRINIDAD AND TOBAGO POLICE SERVICE
10.2016 - 05.2021
Woman Police Constable - Investigator
TRINIDAD AND TOBAGO POLICE SERVICE
12.2013 - 10.2016
Customer Service Representative
RBC (T&T) Limited
12.2009 - 04.2013
Security Agent
SERVISAIR T&T Ltd
08.2008 - 12.2009
Associate's Degree in Human Resource Management -
Cipriani College of Labor And Co-Operative Studies
CAPE A' LEVELS -
North Eastern College
Caribbean Examination Council (CXC) -
Arima Government Secondary