Tatyana Le Blanc
Arima
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Bank Teller
First Citizens Bank Ltd
Tunapuna, Trinidad & Tobago
04.2023 - 08.2024
- Performed cash handling duties including counting currency, coins and checks.
- Researched customer inquires regarding their accounts using internal banking systems.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Customer Service Representative
Airports Authority of Trinidad & Tobago
Piarco, Trinidad & Tobago
04.2019 - 06.2019
- Managed communication between airline personnel and customers in a professional manner.
- Ensured accurate completion of passenger documentation such as tickets, boarding passes, customs forms.
- Provided guidance to passengers regarding available services within the airport terminal complex.
- Provided customer service to travelers in the form of answering questions, resolving complaints, and providing directions.
Concessions Clerk
Caribbean Cinemas
Trincity, Trinidad & Tobago
07.2015 - 09.2015
- Stocked concession stands with food, drinks, and other items for sale.
- Replenished concession stand supplies, keeping inventory levels optimal for customer demand.
- Kept the concession area clean and sanitized at all times.
- Greeted customers and provided excellent customer service.
Filing Assistant
Harricrete Cement Ltd
Las Lomas, Trinidad & Tobago
08.2014 - 09.2014
- Supported other administrative tasks including photocopying, faxing, mailing.
- Organized physical storage area for hard copy files based on alphabetical or numerical order system.
- Checked accuracy of data entered into filing systems and corrected any errors encountered.
Education
Diploma - Fundamentals in Accounting
School of Business & Computer Science
Champ Fleur06-2019
Certificate - Accounting
University of The Southern Caribbean
St. Joseph06-2017
CSEC
Tunapuna Government Secondary
Tunapuna06-2014
Skills
- Customer Relationship Management
- Financial Transactions
- Data Entry
- Filing
References
- Nicole Koon Koon -Sooknarine - General Manager, Harricrete Ltd - 678-8425
- Patrice Dell - Supervisor, First Citizens Bank Ltd - 497-4384
Timeline
Bank Teller
First Citizens Bank Ltd
04.2023 - 08.2024
Customer Service Representative
Airports Authority of Trinidad & Tobago
04.2019 - 06.2019
Concessions Clerk
Caribbean Cinemas
07.2015 - 09.2015
Filing Assistant
Harricrete Cement Ltd
08.2014 - 09.2014
Diploma - Fundamentals in Accounting
School of Business & Computer Science
Certificate - Accounting
University of The Southern Caribbean
CSEC
Tunapuna Government Secondary
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