Seeking a challenging technical position with a reputable company that allows me to showcase exceptional analytical, problem-solving, and technical skills.
Overview
8
8
years of professional experience
Work History
Operations Manager
Viola Matilda Limited
03.2020 - Current
Developed systems and procedures to improve operational quality and team efficiency.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Managed and organized employee work schedules and rosters to ensure optimal staffing levels and coverage.
Procured equipment and materials from both local and international vendors to meet project and operational requirements.
Handled administrative tasks, including filing paperwork and preparing invoices
Senior Technician
Viola Matilda Limited
03.2018 - Current
Coordinated and conducted on-site customer work, including installations, repairs, upgrades, troubleshooting, and maintenance
Proficient in the termination of fiber optic cables (Mechanical and Fusion) and UTP cables (CAT3 & CAT6)
Collaborated with the engineering team to resolve technical issues efficiently
Acted as a liaison between the company and customers, facilitating effective communication and relaying customer feedback to technical design and engineering staff.
Service Delivery Technician
Actavo
08.2015 - 03.2018
Demonstrated expertise in laying fiber optic cables both overhead and underground
Installed and serviced IP Optical GPON products
Conducted on-site safety assessments, implementing measures to ensure compliance with HSE guidelines.
Laboratory Technician
University of Trinidad & Tobago
08.2015 - 03.2018
Performed comprehensive testing of electrical and electronic equipment and components
Executed single and 3-phase electrical wiring, domestic installations, motor starters wiring, and soldering
Managed inventory analysis and handled the ordering of all electrical components and equipment
Assisted in grading students' projects, labs, and quizzes.