Terry-Ann Roberts
Cunupia
Summary
Professional counselor who's objective is to work myself out of a job. That is, to help the people who utilize therapeutic services to reach a point where they no longer need assistance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Staff Counselor
Guard & Response Services Ltd
01.2020 - Current
- Conducting individual and group counselling sessions to support the mental health of staff.
- Identifying and addressing mental health issues, stressors or other psycho-social concerns that can negatively impact work performance.
- Assisting clients in developing coping strategies for managing stress, increasing resilience with the aim of improving daily functioning.
- Providing immediate support and guidance in emergency situations.
- Organizing programs on mental health awareness, stress management and other related topics.
- Directing clients to external resources or specialist when deemed necessary.
- Collaborating with Management to implement workplace practices that supports and facilitates staff mental health.
Research Supervisor
Quality Redirect Services Limited
01.2011 - 01.2019
- Communicating with clients to understand and document the business objectives
- Selecting the most appropriate research methodology and techniques
- Interpreting data, writing reports, and making actionable recommendations
- Ensure highest quality of data is collected at all times
- Monitor status, stage and progress of all projects
- Provide supervision for interviewers to ensure that they produce data of the highest possible quality
- Set deadlines, agree itineraries and check progress on a regular basis
- Be involved in preparation of budgets for fieldwork
- Ensure cost effective operation of all projects
Social Worker
Family Court Of Trinidad & Tobago
01.2004 - 01.2011
- Assess the needs of families and design appropriate intervention
- Provide counseling and support to families and individuals
- Facilitate therapeutic group sessions
- Conduct home and school visits
- Prepare reports for the Court
- Maintain accurate case records
- Network with other agencies in response to client's need
- Investigate allegations of child abuse and neglect
- Facilitate supervised access
- Design and execute in-house and outreach programmes
Undergraduate Tutor
University Of The West Indies
01.2006 - 01.2010
- Assist students to understand the course material
- Encourage and facilitate discussion and analysis of the course material
- Provide motivation and support for students
- Act as a liaison between students and course lecturer
Sociology Teacher
Educational Revision Institute
01.2003 - 01.2005
- Assist students in understanding the course material
- Engage students in discussion and analysis of course material
- Provide motivation and support for students
Community Social Worker
Ministry Of Community & Gender Affairs
01.2002 - 01.2003
- Member of a multi-disciplinary team responsible for planning and implementing the Maloney Community Resource Centre
- Provide counseling and support for community members
- Maintain case records
- Assist clients in accessing services from other Social agencies
School Social Worker
St Francois Girls' College
01.2001 - 01.2002
- Provide counseling for student population
- Organizing and facilitating Student Support Group
- Liaising and negotiating with School Administrators for services on the behalf of students
Education
Masters Of Clinical Social Work -
University of The West Indies
St Augustine01.2010
Bachelor Of Science Degree - Social Work, Psychology
University of The West Indies
St Augustine01.2003
Skills
- Complex Problem-Solving
- Managing Employee Relations
- Employee Training
- Mediation
- Negotiation
- Social Work
- Family Therapy
- Active Listening and Communication Skills
- Self-care strategies
- Crisis Intervention Techniques
- Individual and Group Counseling
- Skilled in Intake Interviewing
- Solution-Focused Counseling
- Intervention Planning
- Individual Counseling
- Community Resources and Education
- Interventions
Certification
- Certificate in Alternative Dispute Resolution from Stitt Field Handy Group
- Certificate in Dealing with Difficult People from Stitt Field Hardy Group
- Basic and Advance Certificate in Interviewing & Interrogation from John Reid Institute
References
References available upon request
Timeline
Staff Counselor
Guard & Response Services Ltd
01.2020 - Current
Research Supervisor
Quality Redirect Services Limited
01.2011 - 01.2019
Undergraduate Tutor
University Of The West Indies
01.2006 - 01.2010
Social Worker
Family Court Of Trinidad & Tobago
01.2004 - 01.2011
Sociology Teacher
Educational Revision Institute
01.2003 - 01.2005
Community Social Worker
Ministry Of Community & Gender Affairs
01.2002 - 01.2003
School Social Worker
St Francois Girls' College
01.2001 - 01.2002
Masters Of Clinical Social Work -
University of The West Indies
Bachelor Of Science Degree - Social Work, Psychology
University of The West Indies
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