Thadijah Fraser
Castara
Summary
Experienced hospitality professional skilled in kitchen operations and customer service. Enhances guest experiences through efficient processes and strong team collaboration. Proven ability to drive operational efficiency in the hotel and food industry, supporting diverse roles and responsibilities effectively.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Kitchen Manager
Caribbean Kitchen
Castara, Trinidad and Tobago
02.2022 - 05.2025
- Oversaw daily kitchen operations, enhancing workflow and operational efficiency.
- Supervised kitchen staff, training on food preparation techniques to uphold quality standards.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Coordinated with suppliers for timely delivery of fresh ingredients, ensuring consistent supply.
- Conducted inventory checks to maintain appropriate stock levels and minimize waste.
- Performed weekly inventories of food items stored in refrigerators or freezers.
Restaurant Hostess
Tropikist Beach Resort
Crown Point, Trinidad & Tobago
09.2021 - 02.2022
- Greeted and welcomed guests upon arrival at the resort dining area.
- Informed guests about menu items and specials to enhance dining choices.
- Assisted guests with inquiries to facilitate a welcoming and enjoyable dining experience.
- Directed customers to bar area during peak times, contributing to increased drink sales.
- Communicated customer feedback and complaints to kitchen staff to enhance service quality.
- Maintained cleanliness and organization of the hostess station and lobby area.
Sales Associate
Shoeaholics
Port of Spain , Trinidad & Tobago
02.2018 - 08.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting footwear that met their needs.
- Provided product knowledge to enhance customer shopping experiences.
- Resolved customer inquiries and concerns promptly and professionally.
- Collaborated with sales team to meet and exceed group sales targets.
- Developed promotional strategies to increase sales volume.
- Organized displays to showcase new shoe arrivals and attract customer interest.
- Maintained up-to-date knowledge of store merchandise and policies.
- Participated in inventory management to track stock levels and orders.
- Processed transactions using a point-of-sale system.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Built and maintained relationships with peers and upper management to drive team success.
- Received and displayed product shipments on store retail shelves upon delivery.
Education
High School Diploma -
Scarborough Secondary School
Shaw Park, Trinidad & Tobago 06-2017
Skills
- Kitchen operations
- Food preparation
- Inventory management
- Cost control
- Safety regulations
- Staff training
- Customer service
- Attention to detail
- Team collaboration
- Problem solving
- Effective communication
Certification
Certified in Scuba Diving
Affiliations
Previous Member of the Castara Youth Foundation - Leader and choreographer in dance, community out reach, Playing steel pan
Timeline
Kitchen Manager
Caribbean Kitchen
02.2022 - 05.2025
Restaurant Hostess
Tropikist Beach Resort
09.2021 - 02.2022
Sales Associate
Shoeaholics
02.2018 - 08.2019
High School Diploma -
Scarborough Secondary School