Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic
Thea-Marie Sargeant

Thea-Marie Sargeant

Couva

Summary

Experienced logistics professional with a proven track record of managing time-critical, high-value shipments across global supply chains. Adept at navigating complex logistics challenges under pressure while maintaining compliance, cost-efficiency and customer satisfaction. Skilled in coordinating with cross-functional teams, freight forwarders and suppliers with strong negotiation and problem solving abilities. Passionate about 5-star customer service, optimizing processes and delivering results.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Logistics Coordinator

RAMPS Logistics Limited
Cunupia
09.2023 - Current
  • Managed inventory levels using advanced tracking systems and tools.
  • Developed and maintained relationships with vendors and suppliers.
  • Implemented process improvements to enhance logistics workflow effectiveness.
  • Collaborated with cross-functional teams to resolve logistical issues swiftly.
  • Trained junior staff on logistics procedures and best practices.
  • Analyzed data from customer feedback surveys to identify areas for improvement in service quality.
  • Managed external partners including freight forwarders, 3PL providers and customs brokers.
  • Created reports on the status of shipments, inventory levels, transport costs and other related metrics.
  • Ensured compliance with all relevant international laws, regulations and standards regarding transportation of goods.
  • Participated in logistics planning and forecasting activities to meet future demand effectively.
  • Developed training materials and conducted sessions for new logistics staff members.
  • Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.

Freight Clerk

RAMPS Logistics Limited
09.2018 - Current
  • Processed inbound and outbound freight documentation efficiently.
  • Coordinated shipping schedules to ensure timely deliveries.
  • Communicated with carriers to resolve shipping discrepancies promptly.
  • Assisted in training new clerks on operational procedures and software use.
  • Maintained accurate records of all incoming and outgoing shipments.
  • Verified accuracy of orders by comparing items received against bills of lading, invoices, and purchase orders.

Import Logistics Coordinator

RAMPS Logistics Limited
11.2018 - Current
  • Providing logistics support for FCL and LCL customers worldwide (this includes but not limited to arranging bookings with shipping lines, coordination of containers for customers, monitoring and facilitating loading, submitting documentation to shipping lines, liaising with inland agents and foreign agents for collection of cargo)
  • Maintain day to day communication with suppliers to ensure high levels of on-time delivery to warehouse for seamless process
  • Aid in the execution of logistics support for major projects for oil and gas companies within the region
  • Advise customers on transportation options, types of carriers or shipping routes
  • Experience in building relationships with third party contractors, freight forwarding agents to procure best rates for customers
  • Maintain open communication with customers and overseas partners to update all parties on order and shipping changes
  • Prepare and process import documentation according to customs regulations, laws, or procedures
  • Liaise with suppliers to ensure timely collection of cargo
  • Continuous analysis of most economical routes for customers by reaching out to several suppliers/contractors for best rates with quality service

ON-THE-JOB TRAINEE

Ministry of Works and Transport
05.2016 - 04.2018
  • Registers incoming and outgoing correspondence
  • Sort and file material in accordance with a directly established system
  • Assist in the preparation of pay sheets, requisitions, bills, monthly reports, and schedules for projects
  • Prepare draft of routine correspondence and other material on direction by a Senior Officer Prepared a variety of different written communications, reports, and documents to ensure smooth operations
  • Monitored company inventory to keep stock levels and databases updated for audit purposes
  • Worked closely with Works Supervisor III and District Superintendent to maintain optimum levels of communication to effectively and efficiently complete projects

Education

PROCUREMENT AND SUPPLY

CHARTERED INSTITURE OF PROCUREMENT AND SUPPLY

Bachelor of Science (B.S.) - International Relations and Communication Studies

The University of The West Indies, St. Augustine
St. Augustine
10.2016

High School Diploma -

HOLY FAITH CONVENT, COUVA
Couva
06.2013

High School Diploma -

HOLY FAITH CONVENT, COUVA
Couva
06.2011

Skills

  • Logistics and Freight Forwarding
  • Inventory management
  • Excellent Communication and Analytical Skills
  • Organization and Time Management
  • KPI Management
  • Proficient in Microsoft Office
  • Proficient in Magaya software
  • Vendor management
  • Logistics compliance
  • Warehouse management

Certification

  • Centre of Language Learning - Spanish (Level 1A, 1B, 2A, 2B)
  • Hazardous Control Inc - Dangerous Goods General Awareness and Security Transport

References

References available upon request.

Languages

English
First Language
Spanish
Intermediate (B1)
B1

Timeline

Senior Logistics Coordinator

RAMPS Logistics Limited
09.2023 - Current

Import Logistics Coordinator

RAMPS Logistics Limited
11.2018 - Current

Freight Clerk

RAMPS Logistics Limited
09.2018 - Current

ON-THE-JOB TRAINEE

Ministry of Works and Transport
05.2016 - 04.2018

PROCUREMENT AND SUPPLY

CHARTERED INSTITURE OF PROCUREMENT AND SUPPLY

Bachelor of Science (B.S.) - International Relations and Communication Studies

The University of The West Indies, St. Augustine

High School Diploma -

HOLY FAITH CONVENT, COUVA

High School Diploma -

HOLY FAITH CONVENT, COUVA

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Thea-Marie Sargeant