Tishana Sutherland
Breezy Heights
Summary
My experience include 9 years of service at the NCRHA which is in a fast paced environment and required multi-tasking, excellent customer service , self-motivation, and meeting deadlines. I am able to adapt quickly when new tasks presents themselves. My work can be relied on to be very accurate.
Overview
13
13
years of professional experience
Work History
Secretary and Administrative Assistant Ag
NORTH-CENTRAL REGIONAL HEALTH AUTHORITY
03.2015 - Current
- Holds the responsibility of preparing for the department’s quarterly meetings by preparing the agenda and minute taking.
- Assisted the Registrar in the department’s annual budget December 2023.
- Worked independently on a project involving archived Cancer Registry records which was successfully completed.
- Assist the Data Entry Clerk and the Registrar with inputting Cancer patients in the CanReg database.
- Human Resource Department - Worked closely along the HRO III; preparing monthly reports, logging of daily incoming documents and front desk receptionist.
- Public Health Observatory - Prepared monthly statistics by extracting and compiling data for the entire NCRHA, physically and electronically.
- In 2019, the department held a research day in which I was the team leader. I ran the NRCHA’s social media accounts and contacted companies for sponsorship
On-the-job-trainee/ Clerical assistant
NORTH-CENTRAL REGIONAL HEALTH AUTHORITY
09.2014 - 03.2015
- Assisted the HRO II and HRA by filing and sorting daily documents by each department under the NCRHA.
- Worked closely along HRO III- preparing for meetings and compiling monthly reports.
Waitress
SWEET LIME RESTAURANT
06.2013 - 06.2013
- Customer Service
ASSISTANT SUPERVISOR – CXC – MAY/JUNE 2013 EXAMS
05.2013 - 06.2013
Cashier/Sales Clerk
NIGEL R. KHAN BOOK SELLER
03.2013 - 05.2013
- Balancing of days’ work, assisting customers and cashing
Service Representative
E & A BANQUET SERVICES
11.2012 - 12.2012
- Serving of food and beverages at special events
Office Assistant
THE ROSE FOUNDATION (NGO)
08.2012 - 11.2012
- Schedule and coordinate meetings and events, prepare business correspondence
Customer Service Representative
FRANCIS FASHION
07.2011 - 08.2011
- Cater to all customer care
Education
ABE Diploma Level 4- Business Management -
SBCS GLOBAL LEARNING INSTITUTE
06.2020
Administrative Skills Certificate -
SCHOOL OF PRACTICAL ACCOUNTING
05.2019
CXC -
Providence Girls’ Catholic School
TAXATION CERTIFICATE -
UWI – TRAINING AND DEVELOPMENT PROGRAM
10.2013
Telemarketing -
KYKAY MARKETING
06.2012
Junior Achievement
01.2011
U.W.I (Republic Bank Pan Minors) Level 2 (Certificate)
01.2007
U.W.I. (Republic Bank Pan Minors) Level 1 (Merit)
01.2005
Skills
- Music
- Computer Literacy
- Telemarketing
Personal Information
Date of Birth: 05/02/95
Accomplishments
- CPR & First Aid- Certificate
- Prevention of Violence in the workplace - Certificate
- Swimming – (La Joya Sporting Complex – Mariner level- 4)
- Singing - (Represented Primary School – Trinidad + Tobago Music Festival (2nd Place-2006)
- 2013- Backup singer for finalist – Junior Soca Monarch and Junior Calypso Monarch Competition
- Music - (Represented both schools – playing pan)
References
- Mrs. Adaker Forbes-DeGraff, Manager PD, Business Planning & Support, NCRHA, 686-1914
- MS. Natalie Gill, Supervisor, RBC Royal Bank, 752-0732
Timeline
Secretary and Administrative Assistant Ag
NORTH-CENTRAL REGIONAL HEALTH AUTHORITY
03.2015 - Current
On-the-job-trainee/ Clerical assistant
NORTH-CENTRAL REGIONAL HEALTH AUTHORITY
09.2014 - 03.2015
Waitress
SWEET LIME RESTAURANT
06.2013 - 06.2013
ASSISTANT SUPERVISOR – CXC – MAY/JUNE 2013 EXAMS
05.2013 - 06.2013
Cashier/Sales Clerk
NIGEL R. KHAN BOOK SELLER
03.2013 - 05.2013
Service Representative
E & A BANQUET SERVICES
11.2012 - 12.2012
Office Assistant
THE ROSE FOUNDATION (NGO)
08.2012 - 11.2012
Customer Service Representative
FRANCIS FASHION
07.2011 - 08.2011
ABE Diploma Level 4- Business Management -
SBCS GLOBAL LEARNING INSTITUTE
Administrative Skills Certificate -
SCHOOL OF PRACTICAL ACCOUNTING
CXC -
Providence Girls’ Catholic School
TAXATION CERTIFICATE -
UWI – TRAINING AND DEVELOPMENT PROGRAM
Telemarketing -
KYKAY MARKETING
Junior Achievement
U.W.I (Republic Bank Pan Minors) Level 2 (Certificate)
U.W.I. (Republic Bank Pan Minors) Level 1 (Merit)
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