Tishanna Edwards
Diego Martin
Summary
Highly skilled in business operations with experience as an Assistant. Brought significant improvements to workflow efficiency and vendor management in previous roles. Strong skills include project coordination, data analysis, and team collaboration. Demonstrates strong problem-solving abilities and a keen eye for process improvements, contributing positively to operational success.
Overview
8
8
years of professional experience
Work History
Business Operations Assistant 1
Office of the Attorney General and Legal Affairs
Port Of Spain, Trinidad
10.2019 - Current
- Responded promptly to customer inquiries via phone or email providing accurate information about products and services offered by the company.
- Managed office supplies inventory and placed orders when necessary.
- Organized and processed incoming documents such as invoices, contracts, orders and customer inquiries.
- Analyzed data from multiple sources to identify areas of improvement in existing processes.
- Composed, edited and typed complex memos and reports with job-related software.
- Handled incoming calls and directed callers to appropriate department or employee.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Receptionist (Part Time)
Neaves Scaffolding Rentals
Diego Martin, Trinidad
05.2016 - 07.2018
- Served by greeting, welcoming and guiding visitors to the right individuals.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Processed payments and updated accounts to reflect balance changes.
- Developed and maintained a filing system for essential documents, improving office organization.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
Accounting Assistant (Part Time)
Down Under Specialized LIngerie
Port Of Spain, Trinidad
09.2016 - 05.2018
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Provided support to upper management with special projects related to finance or accounting processes.
- Assisted with payroll processing by entering employee hours into the system.
- Monitored and recorded company expenses, ensuring adherence to budget guidelines.
- Assisted with month-end and year-end close processes, preparing necessary journal entries.
Bra Fitting Specialist (Part Time)
Down Under Specialized LIngerie
Port Of Spain, Trinidad
09.2016 - 05.2018
- Ensured that all fitting rooms were kept neat and tidy at all times.
- Answered customer inquiries regarding product features, prices and availability.
- Conducted professional bra fittings for customers, assessing their needs and recommending appropriate sizes and styles.
- Processed payments accurately using a cash register or computerized system.
- Assisted customers with special orders when requested by management.
- Assisted with the display of merchandise in store windows and displays.
- Developed relationships with regular customers providing them with personalized service.
- Provided expert advice on lingerie products to customers, including bras, panties, shapewear, sleepwear and more.
- Advised customers on proper care of lingerie items to ensure longevity.
Education
Associate of Science - Business Management
UWI - Roytec
Port Of Spain11-2022
Skills
- Payroll Administration
- Document Preparation
- Sales Support
- File Management
- Client Account Management
- Client inquiries
- Database updates
- Operations Management
Languages
English
First Language
Spanish
Beginner (A1)
A1
Affiliations
- Cooking and Baking
- Gardening
- Traveling
References
References available upon request.
Timeline
Business Operations Assistant 1
Office of the Attorney General and Legal Affairs
10.2019 - Current
Accounting Assistant (Part Time)
Down Under Specialized LIngerie
09.2016 - 05.2018
Bra Fitting Specialist (Part Time)
Down Under Specialized LIngerie
09.2016 - 05.2018
Receptionist (Part Time)
Neaves Scaffolding Rentals
05.2016 - 07.2018
Associate of Science - Business Management
UWI - Roytec
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