Trammaine Woods-Ahyoung
Arouca
Summary
Proven track record in enhancing customer satisfaction. Skilled in cash handling and POS systems, demonstrating exceptional work ethic and customer service excellence. Knowledge and skills in meeting the organizational goals and to achieve self development through learning and experience in the workplace.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Cashier
Francis Fashion Shoe Locker
08.2017 - 06.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier/ Team Lead/Supervisor
Red Castle Supermarket
08.2015 - 07.2017
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Trained team members on cash register operation and cash handling.
Cashier
Hearty Foods Supermarket
07.2012 - 08.2015
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier/Bartender
Spin and Win Casino
05.2005 - 02.2007
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Cashier
Hilo Food Stores
10.2004 - 03.2005
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
St.Martin's Girls High School
Belmont06.2002
No Degree -
Diego Martin Junior Secondary
Diego Martin06.2000
La Puerta Government Primary
Broome Street Diego Martin06.1998
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Customer service excellence
- Reliability and punctuality
- POS Systems
Certification
Academic - CXC -English A - Grade III
Technical and Vocational Education- Beauty Culture/Cosmetology
Currently Studying- Mathematics & Accounting
Timeline
Cashier
Francis Fashion Shoe Locker
08.2017 - 06.2024
Cashier/ Team Lead/Supervisor
Red Castle Supermarket
08.2015 - 07.2017
Cashier
Hearty Foods Supermarket
07.2012 - 08.2015
Cashier/Bartender
Spin and Win Casino
05.2005 - 02.2007
Cashier
Hilo Food Stores
10.2004 - 03.2005
High School Diploma -
St.Martin's Girls High School
No Degree -
Diego Martin Junior Secondary
La Puerta Government Primary
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