Turnell Morgan
Trincity, #13 Olympia Avenue, Millennium Park
Summary
I am ready and willing to be an efficient addition to your establishment while applying all the knowledge and skills that I have acquired prior to the best of my ability.
Overview
18
18
years of professional experience
Work History
System Integrator
Systems Implementation Services - Trinidad Systems Limited
12.2023 - Current
- Stacking and racking switches
- Configuring Fortigate firewall
- Patching cabling in there correct port in the patch panel
- Set up of soltice equipment for wireless boardcast/meeting in boardroom
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Possibly training more junior staff members
- Imaging of windows Systems
- Remote Support through TeamViewer
- Repair and maintenance of windows systems
Computer Technician / Machine Operator
Marcellins Creation & Media Works
01.2019 - 01.2022
- Printing billboards, banners, signs, flags etc.
Technical Support / Help Desk
Green Dot Limited
01.2017 - 01.2018
- Troubleshot daily IT desktop client issues
- Maintained records, logs and lifecycle documentation of work requests
- Maintenance and repairs of computer systems
- Customer technical support
- Communicating with outside teams about Tickets/Jobs
- Responding to queries on the phone, via email, in person or through remote access
Computer Technician / Machine Operator
Double X Workshop LTD
01.2008 - 01.2018
- Installed, configured, maintained, repair of PC's and Mac's
- Troubleshoots network problems
- Maintained inventory of IT supplies by checking and documenting levels regularly
- Working knowledge of Sage 50 accounting / Peachtree
- Designing artwork, Printing billboards, banners, sign etc
- Maintenance of Roland printers
- Operate specialty machinery to fabricate, manufacture, assemble, or move products
- Laminators, Seam welder for Banner and billboards
- Working / Graphics knowledge of Adobe illustrator and Photoshop
Warehouse Attendant
Vemco Ltd
01.2006 - 01.2008
- Packaged finished products for shipping by shrink-wrapping, boxing and labeling
- Reviewed work orders before beginning assigned tasks to prepare materials and equipment
- Transported stock, freight and materials to production and storage areas using forklift equipment
- Weighed and counted items for distribution within plant to store and stage materials for projects
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
- Monitored work areas for cleanliness and functionality and removed obstacles for safety
- Used pallet jacks to move items to and from warehouse locations
- Received deliveries, scanned packages and updated orders in internal database
- Recognized defective material and reported issues to management
- Counted and stocked different types of merchandise to comply with inventory control tag requirements
- Examined packages and goods for damage and notified vendors of replacement needs
- Moved large and bulky items manually or with pallet jacks or forklifts
Education
Mucurapo Senior Comprehensive School, Trinidad And Tobago
Certificate in Comptia A+ Computer Technician - Information Technology
The University of The West Indies St Augustine
Certificate in Fiber Optics -
Advance Solutions Technical Institute
CCNA (The Cisco Certified Network Associate) - Network And System Administration
CTS College
Smart Phone And Tablet Repairs -
CTS College
Software Engineer -
CTS College
Skills
Organizational Skills
Self-Management Skills
Photo and Video Editing Skills
Good work ethic
Adaptable, dependable, reliable and Willingness to learn
Graphics design Skills
Time Management
- Problem-Solving
References
- Gareth D. Ballah, VP ICT Services, Trinidad System Limited, 681-7579
- Mildred Peters, Managing Director, Double X Workshop Ltd, 724-5830, 217-8269
Timeline
System Integrator
Systems Implementation Services - Trinidad Systems Limited
12.2023 - Current
Computer Technician / Machine Operator
Marcellins Creation & Media Works
01.2019 - 01.2022
Technical Support / Help Desk
Green Dot Limited
01.2017 - 01.2018
Computer Technician / Machine Operator
Double X Workshop LTD
01.2008 - 01.2018
Warehouse Attendant
Vemco Ltd
01.2006 - 01.2008
Mucurapo Senior Comprehensive School, Trinidad And Tobago
Certificate in Comptia A+ Computer Technician - Information Technology
The University of The West Indies St Augustine
Certificate in Fiber Optics -
Advance Solutions Technical Institute
CCNA (The Cisco Certified Network Associate) - Network And System Administration
CTS College
Smart Phone And Tablet Repairs -
CTS College
Software Engineer -
CTS College
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