Tyiesha Sinanan
Trinidad and Tobago
Summary
Experienced Cabin Crew member with a strong safety-first mindset and a proven ability to deliver refined, culturally sensitive service to an international passenger base. Demonstrated excellence in emergency procedures, inflight service delivery, and collaborative crew operations in fast-paced, safety-critical environments. Recognized for professionalism, adaptability, and representing the airline brand with poise, confidence, and discretion. Committed to exceeding service expectations while upholding the highest aviation safety standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cabin Attendant
Caribbean Airlines Limited
03.2024 - Current
- Deliver safe, attentive, and professional inflight service on regional and international flights in full compliance with GCAA regulations and company SOPs
- Conduct comprehensive pre-flight safety checks, emergency equipment inspections, and passenger safety briefings
- Respond calmly and effectively to inflight emergencies and medical situations, prioritizing passenger safety and wellbeing
- Provide discreet, culturally sensitive service to a diverse international clientele, including PRMs, unaccompanied minors, and non-English-speaking passengers
- Collaborate closely with cockpit and cabin crew to ensure efficient boarding, inflight service flow, and disembarkation
- Maintain an impeccable professional appearance while consistently representing the airline brand with confidence and poise
Shift Lead
T. Wee Limited Duty Free
03.2022 - 02.2024
- Supervised daily retail operations, ensuring high standards of customer service, merchandising, and compliance
- Trained, motivated, and coached team members to meet performance and sales targets
- Resolved customer concerns professionally, ensuring positive outcomes and brand loyalty
- Managed cash handling, inventory control, and customs documentation for arrival and departure sales
- Prepared sales reports and communicated operational issues to management
Customer Service Representative
Standard Distributors Limited
10.2021 - 12.2021
- Delivered end-to-end customer support via phone and in person
- Resolved inquiries related to product standards, deliveries, and hire purchase requirements
- Identified customer needs and provided tailored solutions to ensure high satisfaction
Transcriptionist
Qure Limited
07.2021 - 09.2021
- Transcribed and edited multi-hour audio recordings with high accuracy
- Ensured confidentiality, clarity, and professional formatting of reports
Administrative Assistant Intern
Airports Authority of Trinidad & Tobago
06.2019 - 09.2019
- Managed professional email communication and maintained well-organized filing systems to ensure efficient document retrieval and workflow.
- Supported suppliers and internal teams by processing purchase orders, managing office supplies, providing technical assistance, and coordinating meetings.
- Delivered courteous front-line support to visitors and employees, ensuring a professional, efficient, and service-oriented office environment.
Education
Bachelor of Science - International Relations
University of The West Indies – Trinidad
07-2027
High School Diploma -
El Dorado East Secondary
CAPE EXAMINATION07.2020
GED -
Saraswati Girls' Hindu College
CSEC EXAMINATION 07.2018
Skills
- Cabin Safety & Emergency Procedures
- Passenger Service Excellence
- Cross-Cultural Communication
- Conflict Resolution & Decision-Making
- Team Collaboration & Crew Coordination
- Brand Representation & Professional Image
- Attention to Detail & Procedural Compliance
- Working Effectively Under Pressure
Certification
- Jul 2023 - Flight Attendant Course
- Jul 2023 - Adult, Child, & Infant CPR & AED, Standard First Aid
- Mar 2023 - Diploma in Airline Cabin Crew
- Mar 2022 - Level 1A & B Spanish
- Aug 2021 - Digital Marketing and Branding (Google)
Language skill
English
Native or Bilingual
Timeline
Cabin Attendant
Caribbean Airlines Limited
03.2024 - Current
Shift Lead
T. Wee Limited Duty Free
03.2022 - 02.2024
Customer Service Representative
Standard Distributors Limited
10.2021 - 12.2021
Transcriptionist
Qure Limited
07.2021 - 09.2021
Administrative Assistant Intern
Airports Authority of Trinidad & Tobago
06.2019 - 09.2019
Bachelor of Science - International Relations
University of The West Indies – Trinidad
High School Diploma -
El Dorado East Secondary
GED -
Saraswati Girls' Hindu College