Veresia Cross
Auditing Assistant
Gasparillo
Summary
Results-driven professional with a proven track record at the Office of the Prime Minister, specializing in auditing and customer service. Notable achievements include enhancing accounting practices and significantly reducing financial discrepancies. Core competencies encompass strong analytical skills, meticulous attention to detail, and effective team building, all aimed at optimizing audit procedures for increased efficiency and reduced errors.
Overview
22
22
years of professional experience
Work History
Auditing Assistant (Ag)
Office of the Prime Minister
08.2023 - Current
- Audit of governmental documents: Pension and leave records.
- Verification of invoices and vouchers for payment.
- Verification of inventory: motor vehicles, and other equipment.
- Verification of Pay Record Cards.
- Identified areas where improvements could be made in existing accounting practices.
- Reduced financial discrepancies by verifying accounting statements.
- Verified company assets by performing physical inspections of inventory items.
Clerk IV (Ag)
Office of the Prime Minister, Communications
07.2022 - 08.2023
- Verified accuracy of all paperwork prior to submission for processing.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Monitored and directed work of lower-level clerks.
- Answered phones in a courteous manner while providing excellent customer service.
- Typed, formatted and edited correspondence and other documents.
- Scanned documents into digital formats ensuring accuracy of content.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Entered data into computer systems accurately and efficiently.
- Updated and maintained databases with current information.
- Assisted customers with inquiries and complaints in a professional manner.
Accounting Assistant (Ag)
Office of the Prime Minister, Communications
03.2019 - 01.2022
- Receive and maintain register reports.
- Delete paid cheques from both manual and soft copy listings.
- Prepare a statement of the monthly abstract of payments and unpaid checks.
- Liaise with the Comptroller of Accounts (COA) with respect to Treasury Cards.
- Submit reports to the COA and the Auditor General's Department, Finance Ministry.
Storekeeper I (Ag)
Ministry of Education
01.2011 - 01.2019
- Duties include the procurement and purchase of furniture, minor equipment, and stationery.
- Issuing items to staff and workshops, bookkeeping/filing, maintaining records, and supervising school workshop attendants.
- Tracked, documented and resolved discrepancies on received orders.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Received and inspected incoming merchandise shipments to ensure accuracy of delivery, quantity and quality.
Clerk II (Ag)
Ministry of Education
01.2004 - 01.2011
- Preparation of monthly payroll, with accompanying bank listing, NIS, health surcharge, and financial deposits.
- Calculation of increments, preparation of YTDs, request, and preparation of TD4s.
- Answered customer inquiries via phone and email.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Answered phones in a courteous manner while providing excellent customer service.
Clerk I
Ministry of Education
, Trinidad And Tobago
10.2002 - 07.2004
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Answered telephones, directed calls, and took messages.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
Education
BSc. - Psychology (Special)
The UWI St. Augustine Campus
01.2020
CXC O’ Levels -
Caribbean Examination Council
01.2010
Certificate - Psychology
The UWI
01.2009
CXC O’ Levels -
01.2003
CXC O’ Levels -
01.1996
Skills
- Team Building
- Interpersonal skills
- Intrapersonal skills
- Emotional intelligence
- Conflict Resolution Skills
- Customer service
- Highly organized
- Resilience
References
- Dr. Jaqueline Huggins, The University of the West Indies, (868) 463-2924, jaqueline.huggins@my.uwi.sta
- Natasha Wilson-Lessey, Judiciary of Trinidad and Tobago, (868) 368-7722, natashalessey@hotmail.com
- Carol Julien, Anglican Church Migrant congregation, (868) 496-7948, cara5119@hotmail.com
Community Service
- Engage and assist with charity work with Venezuelan migrants in Trinidad and Tobago
- Youth work with Ministry of Sport and Youth Affairs
- Voluntary After School tutoring Programme
- Peer counsellor
- Accounting officer Springland United Sports Club
- Charity and Philanthropy
- Sunday School Teacher (3-5, 6-12 yr. olds) for over ten years at Victorious Kingdom Ambassadors Assembly
- MORE THAN WORDS: Monthly food basket distributions
- Annual free breakfast and clothing distribution via Victorious Kingdom Ambassadors Assembly, Gasparillo
Membership
- PSI CHI
- Good Deeds Day
- Public Services Credit U
Certificatesandtraining
- CTS College, Practitioner’s Certificate in Human Resource Management, 2022
- CTS College, Certificate Project Management, 2021
- FISCAL NICS, Certificate in Counselling, 2020
- Ministry of Sport and Youth Affairs TT, Participation in National Youth Policy, 1998
- Toco Youth And Sexuality Project, 1998
Languages
English
First Language
Spanish
Beginner
A1
Accomplishments
- 2020 The UWI Representative Webinar Series: Student Leadership's Responses to COVID-19 From Around the World.
References
References available upon request.
Timeline
Auditing Assistant (Ag)
Office of the Prime Minister
08.2023 - Current
Clerk IV (Ag)
Office of the Prime Minister, Communications
07.2022 - 08.2023
Accounting Assistant (Ag)
Office of the Prime Minister, Communications
03.2019 - 01.2022
Storekeeper I (Ag)
Ministry of Education
01.2011 - 01.2019
Clerk II (Ag)
Ministry of Education
01.2004 - 01.2011
Clerk I
Ministry of Education
10.2002 - 07.2004
BSc. - Psychology (Special)
The UWI St. Augustine Campus
CXC O’ Levels -
Caribbean Examination Council
Certificate - Psychology
The UWI
CXC O’ Levels -
CXC O’ Levels -
Similar Profiles
Keishla AdderleyKeishla Adderley
Press Secretary at The Office of The Prime MinisterPress Secretary at The Office of The Prime Minister
Richard SsewakiryangaRichard Ssewakiryanga
Senior Technical Adviser, National Partnerships at Office of the Prime MinisterSenior Technical Adviser, National Partnerships at Office of the Prime Minister
JACQUELL COOPERJACQUELL COOPER
Office Assistant Intern at Office of the Prime MinisterOffice Assistant Intern at Office of the Prime Minister