Vidya Ramsaran-Seeram
Summary
Dynamic professional with excelling in customer service and teamwork. Adapt at problem-solving and inventory management, I consistently enhanced guest experiences and streamlined operations. My strong communication skills and leadership abilities foster collaboration, ensuring efficient service delivery in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Eastern Regional Health Authority
Rio Claro
09.2014 - 07.2025
- Assisted patients with inquiries and concerns in a compassionate manner.
- Coordinated appointment scheduling for various health services efficiently.
- Managed patient records using electronic health record systems securely.
- Communicated effectively with healthcare providers to relay important information.
- Resolved customer complaints by implementing appropriate solutions promptly.
- Collaborated with team members to improve service delivery processes.
- Demonstrated empathy while supporting patients through challenging situations.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Hostess/Server Trainer
Toppers Restaurant and Bar
Grand Bazaar
06.2018 - 03.2019
- Greeted guests warmly upon arrival and guided them to their tables.
- Provided menus and informed guests about daily specials and promotions.
- Assisted servers by delivering food and beverages to tables promptly.
- Demonstrated strong interpersonal skills when interacting with customers.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Assisted in preparing the restaurant for opening and closing shifts.
- Handled cash payments and reconciled daily transactions accurately.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
Teacher's Assistant
Specialist Learning Center
St. Augustine
11.2019 - 09.2020
- Assisted teachers in preparing instructional materials and classroom activities.
- Supported students with special needs during lessons and assessments.
- Organized classroom resources and maintained a clean learning environment.
- Implemented behavior management strategies to foster a positive classroom atmosphere.
- Collaborated with teachers to develop individualized education plans for students.
- Facilitated small group instruction to reinforce learning concepts.
- Communicated effectively with parents regarding student needs and progress.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Utilized educational technology to enhance classroom learning.
Private Tutor
Vidya's Private Tutoring
Las Lomas - Chaguanas
01.2021 - 10.2023
- Developed personalized lesson plans to meet individual student needs.
- Delivered engaging tutoring sessions in various subjects for diverse learners.
- Assessed student progress through regular quizzes and feedback sessions.
- Utilized educational technology tools to enhance learning experiences.
- Organized study materials and resources for maximum student engagement.
- Assessed and evaluated student progress in order to adjust teaching methods accordingly.
- Provided individualized instruction to students based on their academic needs.
- Organized online field trips to enhance classroom learning experiences.
- Provided homework help and test preparation strategies to improve study habits and test-taking skills.
Inventory Clerk/Office Administrative Assistant
Emirates Fashions & Wholesalers Ltd.
Rio Claro
01.2021 - 10.2023
- Managed inventory levels using warehouse management software and systems.
- Coordinated with suppliers for timely replenishment of stock and materials.
- Organized storage areas to optimize space and improve accessibility of inventory.
- Performed daily cycle counts and conducted physical inventory audits.
- Created purchasing orders for replenishment of stock when necessary.
- Used critical thinking and data analysis to continually improve inventory strategies.
- Entered information into system to update status reports.
- Inspected incoming materials for damage.
- Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
Inventory Clerk
S&S Persads
Freeport/Mayaro/Rio Claro
04.2024 - 09.2024
- Managed inventory records to ensure accurate stock levels and availability.
- Conducted regular stock counts to identify discrepancies and maintain accuracy.
- Organized storage areas for efficient access to products and supplies.
- Utilized inventory management software to track incoming and outgoing items.
- Assisted in receiving shipments by inspecting items for quality and accuracy.
- Coordinated with suppliers to resolve inventory-related issues promptly.
- Maintained cleanliness and orderliness of the inventory storage space.
- Supported team members in training on inventory procedures and best practices.
- Maintained accurate records of all incoming and outgoing stock items.
- Utilized barcode scanners for a variety of tasks related to stocking activities.
- Supported management and other team members during physical inventory planning activities.
- Researched alternate suppliers when necessary due to out-of-stock issues.
Server
Toppers Restaurant and Bar
Grand Bazaar
10.2024 - 08.2025
- Greeted guests warmly upon arrival and guided them to their tables.
- Provided menus and informed guests about daily specials and promotions.
- Assisted servers by delivering food and beverages to tables promptly.
- Demonstrated strong interpersonal skills when interacting with customers.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Assisted in preparing the restaurant for opening and closing shifts.
- Handled cash payments and reconciled daily transactions accurately.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
Education
Bachelor's in Primary Education
The University of The West Indies
St. Augustine06-2022
Certificate in Early Childhood Care & Development
The University of The West Indies
St. Augustine06-2016
Diploma in Business Managment
School of Business And Computer Science
San Fernando04-2015
Skills
- Teamwork
- Communication
- Microsoft Office
- Problem Solving
- Events Planning
- Leadership
- Creativity
- Professional appearance
References
- Nixon Boodram
Ag Accounting Executive
National Security
623-2441 ext 12377
- Stacy Mourinho
Business Owner
Emirates Fashion & Wholesalers Ltd.
787-1690
Timeline
Server
Toppers Restaurant and Bar
10.2024 - 08.2025
Inventory Clerk
S&S Persads
04.2024 - 09.2024
Private Tutor
Vidya's Private Tutoring
01.2021 - 10.2023
Inventory Clerk/Office Administrative Assistant
Emirates Fashions & Wholesalers Ltd.
01.2021 - 10.2023
Teacher's Assistant
Specialist Learning Center
11.2019 - 09.2020
Hostess/Server Trainer
Toppers Restaurant and Bar
06.2018 - 03.2019
Customer Service Representative
Eastern Regional Health Authority
09.2014 - 07.2025
Bachelor's in Primary Education
The University of The West Indies
Certificate in Early Childhood Care & Development
The University of The West Indies
Diploma in Business Managment
School of Business And Computer Science
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