Wesley Nickolas Yearwood
San Juan North
Summary
Dynamic Computer Repair Technician with over 8 years of experience, dedicated to leveraging technical expertise and exceptional customer service skills to enhance organizational efficiency. Proven ability to manage diverse teams, effectively plan and assign tasks, and oversee performance management while fostering a collaborative work environment. Highly proficient in a range of Windows-based software applications, with a strong understanding of Microsoft Windows installations and updates. Recognized for a charismatic presence and self-motivation, committed to delivering outstanding client services and maintaining high standards in all aspects of work, including security and conflict resolution.
Overview
14
14
years of professional experience
Work History
Factory Production Worker
ABIL Charles Candy
06.2023 - Current
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Operated 2 machines proficiently and in compliance to safety standards.
- Coached fellow workers to operate machines properly and comply with safety procedures.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Used equipment properly to avoid workplace hazards or injuries.
Computer Repair Technician
Self Employed
06.2013 - Current
- Check in computers and performs diagnostics for repair.
- Updates or installs software for customers to ensure computer efficiency.
- Assist customers with new computer and accessory purchases.
- Disassembled computers to perform diagnostics and check for repair needs.
- Identifies hardware issues caused by component failures using approved diagnostic tools.
- Educates customers on [Software] use and at-home maintenance.
- Explains technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
- Build and repair [ANY] computers according to specifications.
- Removes malware and viruses from laptops and desktop systems using specialized software.
- Updates software versions with patches and new installations to close security loopholes and protect users.
Security Officer
Heller Security Services LTD
01.2018 - 01.2020
- Oversee and patrol premises to prevent and detect signs of intrusion while screening individuals to prevent passage of prohibited articles into restricted areas.
- Manage all physical security operations such as scheduling security personnel and updating senior management regarding security related concerns.
- Implement best practices, security systems, technology, and equipment which reduced safety incidents by 50%.
- Perform foot patrol and implement effective security measures to ensure the safety of 1500 visitors daily.
- Inspect all safety disturbance cases and respond to security alarms on time to ensure 100% resolution of all situations without any escalation.
- Amalgamated (2018-2016) Thor (2011-2012)
K9 Security Officer
Amalgamated Security Services
10.2017 - 12.2018
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Kitchen Cleaner
Hilton Hotel
08.2015 - 03.2016
- Stepped into additional roles during busy times to boost coverage of important stations.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or items used often by kitchen staff.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Security Officer
Thor Security Services
05.2012 - 12.2013
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Factory Worker
Favourite Ice Cream
03.2012 - 02.2013
- Loaded and unloaded items from machines and conveyors.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Operated machinery, managed raw material
- Attended training sessions to improve machine operation skills.
- Weighed and mixed ingredients according to project specifications.
- Moved boxes weighing as much as [100] pounds regularly with assistance of hand trucks and pallet jacks.
Education
Graduate Certificate - Computer Repairs A+, Computer Repairs Basics
SCHOOL OF PRACTICAL ACCOUNTING
San Juan09-2014
High School Diploma -
BARATARIA SOUTH SECONDARY
Barataria, Trinidad And Tobago08-2010
Graduate Certificate - Masonry, Plumbing, Health And Safety
Helping Youth Prepare For Employment
Laventille, Trinidad And Tobago09-2012
Skills
- Identifying security vulnerabilities
- Device maintenance
- Malware clean-up proficiency
- Proficient in testing software applications
- Software system upgrades
- Hardware and software setup
- CCTV monitoring
- Skilled in adapting to varied shift patterns
- Premises surveillance
- Safely handling chemicals
- Standardized assembly protocols
- Efficient loading and unloading practices
- Client support
- Experienced with MS Office applications
- Safe mixing of cleaning chemicals
Timeline
Factory Production Worker
ABIL Charles Candy
06.2023 - Current
Security Officer
Heller Security Services LTD
01.2018 - 01.2020
K9 Security Officer
Amalgamated Security Services
10.2017 - 12.2018
Kitchen Cleaner
Hilton Hotel
08.2015 - 03.2016
Computer Repair Technician
Self Employed
06.2013 - Current
Security Officer
Thor Security Services
05.2012 - 12.2013
Factory Worker
Favourite Ice Cream
03.2012 - 02.2013
Graduate Certificate - Computer Repairs A+, Computer Repairs Basics
SCHOOL OF PRACTICAL ACCOUNTING
High School Diploma -
BARATARIA SOUTH SECONDARY
Graduate Certificate - Masonry, Plumbing, Health And Safety
Helping Youth Prepare For Employment