Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

YANICE VIDAL

Cumuto

Summary

Results-driven professional with extensive experience at Acado, excelling in data entry and record keeping. Proven ability to maintain confidentiality while ensuring accuracy in database management. Strong customer service skills complemented by effective time management and problem-solving abilities, consistently enhancing operational efficiency and client satisfaction.

Overview

9
9
years of professional experience

Work History

Data Processing Assistant

Acado
El Socorro
10.2024 - Current
  • Maintained accurate records of processed materials including tracking numbers and dates received and sent out.
  • Operated office equipment such as fax machines, scanners, copiers.
  • Entered customer information into database accurately and efficiently.
  • Reconciled accounts receivable invoices with payment transactions.
  • Performed routine clerical duties such as filing, photocopying, typing and mailing correspondence.
  • Printed documents on demand when requested.
  • Maintained confidentiality of sensitive information at all times.
  • Reviewed documents for completeness, accuracy and compliance with regulations or standards.
  • Verified accuracy of data entry into system.
  • Assisted with daily data entry tasks using Microsoft Excel and Access software applications.
  • Worked with cross-functional teams to achieve goals.
  • Maintain accurate records of credit approvals and limits.

Sales Clerk | Cashier

Eastside Pharmacy Arima
Arima
05.2022 - 11.2024
  • Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.
  • Performed regular inventory counts to ensure accurate records were maintained.
  • Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
  • Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
  • Verified patient information to ensure accuracy of prescriptions filled.
  • Answered phone calls from customers regarding product availability and pricing information.

Sales Clerk | Supervisor | Dispensary Assistant

Gd’s Pharmacy
Arima
01.2022 - 04.2022
  • Supervise employees in getting tasks done, and maintaining quality and service standards.
  • Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
  • Verified accuracy of prescriptions filled by pharmacists.
  • Balanced cash drawer at the end of each shift using appropriate methods of verification such as counting money or comparing receipts against daily totals.
  • Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
  • Processed sales transactions accurately and efficiently utilizing POS systems.
  • Maintained pharmacy inventory, including ordering and stocking supplies.

Customer Representative

Republic Bank Limited Arima
Arima
10.2016 - 05.2017
  • Developed positive relationships with customers through friendly interactions.
  • Performed data entry activities as needed.
  • Maintained accurate records of customer interactions using company software systems.
  • Responded to customer inquiries via phone, email and chat.
  • Maintained knowledge of applicable laws regarding banking operations.

Education

Certificate of Technical Studies - Marketing

School of Practical Accounting
Chaguanas
01-2025

Certificate of Technical Studies - Supervisory Management

School of Practical Accounting
Chaguanas
01-2025

Caribbean Secondary Examination Certificate - Mathematics

Arima Central Secondary School
Arima
06-2016

Skills

  • Data entry
  • Microsoft Excel
  • Database management
  • Record keeping
  • Document review
  • Customer service
  • Inventory management
  • Office equipment operation
  • Attention to detail
  • Time management
  • Problem solving
  • Confidentiality maintenance
  • Payment processing
  • Invoice processing

References

  • Shari Connelly, Peters, Teacher, 713-8438
  • Mrs, Harrington, Teacher, 770-5411

References

References available upon request.

Timeline

Data Processing Assistant

Acado
10.2024 - Current

Sales Clerk | Cashier

Eastside Pharmacy Arima
05.2022 - 11.2024

Sales Clerk | Supervisor | Dispensary Assistant

Gd’s Pharmacy
01.2022 - 04.2022

Customer Representative

Republic Bank Limited Arima
10.2016 - 05.2017

Certificate of Technical Studies - Marketing

School of Practical Accounting

Certificate of Technical Studies - Supervisory Management

School of Practical Accounting

Caribbean Secondary Examination Certificate - Mathematics

Arima Central Secondary School

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YANICE VIDAL