Diyya Ishmael
Summary
To be part of an organization that facilitates my overall development and goals, while working to achieve the company’s objectives. I am an Experienced P&C Commercial underwriter with specific focus on Brokers and Business Development including relationship building and management. Charismatic. Focused. Driven.
Overview
16
16
years of professional experience
1
1
Certification
Work History
PART TIME LECTURER
TRINIDAD AND TOBAGO INSURANCE INSTITUTE (TTII)
01.2024 - Current
MANAGER, UNDERWRITING AND BUSINESS DEVELOPMENT
GENERAL ACCIDENT INSURANCE COMPANY (TRINIDAD & TOBAGO) Ltd.
08.2023 - Current
TEAM LEAD, UNDERWRITING AND BUSINESS DEVELOPMENT
GENERAL ACCIDENT INSURANCE COMPANY (TRINIDAD & TOBAGO) Ltd.
08.2020 - 08.2023
- Underwriter of all lines of Commercial General Insurance
- Monitor and Develop the Company’s portfolio to ensure profitability across all lines of business
- Conducting Team Appraisals and Training for All Staff as required
- Management of relationships with all customer segments/focus on development of new business partner relationships through development of bespoke binders and products for brokers/agencies
- Monitor Aggregation and Assists with Reinsurance Renewals
- Manages/coordination of Broker, Agency and Direct portfolio- Underwriting and Production and Human Resources
- Prepares and Negotiates Binders
- Approves company underwriting plans and promotions
- Carefully monitors production and has managed to achieve growth through broker and agency
- Ongoing streak of making monthly targets, assisted in the attainment of company annual targets
- Underwriting complex risks/ liaison with Reinsurers
- Providing technical guidance and advice to colleague, brokers, agencies and other Divisions where necessary
- Monitor loss ratios and work alongside the claims department to manage portfolio profitability and take corrective actions where necessary
- Present budgets and strategic plans annually for the Underwriting unit
- Maintain high and acceptable levels of Business Retention for the portfolio of the Unit
- Working closely with Marketing and other divisions to garner and distribute market information
- People management
BUSINESS DEVELOPMENT REPRESENTATIVE/ TEAM LEAD
TRINRE INSURANCE COMPANY LIMITED
03.2018 - 07.2020
- Underwriter of all lines of Commercial General Insurance for Brokers
- Marketing and distribution of products and services to brokers
- Monitor and Develop the Company’s portfolio
- Coordination of Business Development Team
- Conducting Team Appraisals
- Internal Training-Marine
- Additional supervisory functions
- Successfully surpassed individual targets for probation
- Increased production, while opening up new channels for growth with other brokers
- Broker relationship management
BUSINESS DEVELOPMENT UNDERWRITER III
THE BEACON INSURANCE COMPANY LIMITED
04.2012 - 03.2018
- Underwriter of lines of Commercial General Insurance for Brokers
- Marketing and distribution of products and services to brokers
- Monitor and Develop the Company’s portfolio
- Authorization of Policies for Motor and Non motor
- Renewal Retention
- Broker Relationship Management
CORPORATE ACCOUNT EXECUTIVE
MARITIME GENERAL INSURANCE COMPANY LIMITED
03.2009 - 04.2012
- Marketing and distribution of products and services to brokers, agents and direct clients
- Monitor and develop the Company’s Portfolio
- Computation and Analysis of Reports
- Product training for Life Agents
- Life Insurance Underwriting
Education
ACII - Chartered Insurer
The Chartered Insurance Institute
01.2024
Professional Certificate - Public Relations, Human Resource Management
School of Business and Computer Science
01.2012
BSc. - Sociology (Hons)
The University of the West Indies
01.2008
CXC & CAPE A’ Levels -
Lakshmi Girls Hindu College
01.2005
Skills
- Leadership
- Team focused
- Relationship Building
- Business Development
- Strong customer service orientation
- Strong at relationship building and management
- Team Building
- Mentoring
- Coaching
Certification
- Effective Supervision Course from ROYTEC
- Effective Selling Skills from YES Careers
- Certificate of Completion of Introduction to Reinsurance from The Trinidad and Tobago Insurance Institute
- Certificate of Completion of 14 contact hours of Fire and Special Perils Course from The Trinidad and Tobago Insurance Institute
- Certificate of Completion of Customer Service Skills in Action Training from The Maritime Financial Group
- Certificate of completion of Combatting Money Laundering Training from the Maritime Financial Group and Trinidad and Tobago Financial Investigations Unit
- Relationship Selling Sales Workshop (Internal) at TRINRE
- Cybersecurity Risk Management for Insurance Professionals Workshop
- Underwriting Engineering Risks Workshop
- Reinsurance Fundamentals Workshop
- Fundamentals of Marine Insurance Workshop
Hobbies and Interests
- Painting
- Reading
References
Available upon request
Languages
English, Native
Timeline
PART TIME LECTURER
TRINIDAD AND TOBAGO INSURANCE INSTITUTE (TTII)
01.2024 - Current
MANAGER, UNDERWRITING AND BUSINESS DEVELOPMENT
GENERAL ACCIDENT INSURANCE COMPANY (TRINIDAD & TOBAGO) Ltd.
08.2023 - Current
TEAM LEAD, UNDERWRITING AND BUSINESS DEVELOPMENT
GENERAL ACCIDENT INSURANCE COMPANY (TRINIDAD & TOBAGO) Ltd.
08.2020 - 08.2023
BUSINESS DEVELOPMENT REPRESENTATIVE/ TEAM LEAD
TRINRE INSURANCE COMPANY LIMITED
03.2018 - 07.2020
BUSINESS DEVELOPMENT UNDERWRITER III
THE BEACON INSURANCE COMPANY LIMITED
04.2012 - 03.2018
CORPORATE ACCOUNT EXECUTIVE
MARITIME GENERAL INSURANCE COMPANY LIMITED
03.2009 - 04.2012
ACII - Chartered Insurer
The Chartered Insurance Institute
Professional Certificate - Public Relations, Human Resource Management
School of Business and Computer Science
BSc. - Sociology (Hons)
The University of the West Indies
CXC & CAPE A’ Levels -
Lakshmi Girls Hindu College
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