Zawadi Henry
Summary
Dynamic and results-driven professional with extensive experience as a Contract Personal Protection Officer at Executive Bodyguard Services Limited. Expert in defensive driving and situational awareness, I enhanced client safety through tailored security plans and proactive risk assessments, ensuring seamless operations and high client satisfaction. Recognized for adaptability in diverse environments and exceptional interpersonal skills.
Security professional with focus on personal protection and risk management. Known for delivering effective safety solutions and maintaining high standards of client confidentiality. Strong collaborator, adaptable to changing scenarios, and committed to achieving optimal security outcomes.
Professional protection specialist with robust experience in safeguarding individuals and assets. Skilled in risk assessment, crisis management, and strategic planning. Strong focus on team collaboration, adaptability, and achieving mission-critical results. Reliable and flexible, with keen situational awareness and effective communication skills.
Overview
20
20
years of professional experience
Work History
Contract Personal Protection Officer
Executive Bodyguard Services Limited
08.2020 - Current
- Assisted in the development of security policies and procedures, resulting in streamlined operations.
- Prevented loss or damage to property by intervening in altercations or disturbances among individuals onsite.
- Ensured compliance with local regulations by documenting incidents in detailed reports for management review.
- Established strong rapport with clients by demonstrating professionalism, discretion, and excellent interpersonal communication skills at all times.
- Provided reliable transportation arrangements, ensuring safe travel routes were planned and executed efficiently.
- Improved response time in emergency situations by developing clear communication channels among team members.
- Recognized and addressed potential security vulnerabilities by regularly reviewing and updating clients'' residential and workplace security systems.
- Employed advanced driving techniques when necessary, ensuring clients arrived at their destinations safely even under challenging conditions.
- Demonstrated adaptability in diverse environments, adjusting protection strategies according to cultural norms or specific regional threats when traveling internationally with clients.
- Reduced potential threats for high-profile clients through meticulous background checks and surveillance activities.
- Assisted clients in maintaining work-life balance through careful scheduling of appointments, meetings, and leisure activities within the constraints of their security requirements.
- Prevented unauthorized access to secure locations by establishing strict access control procedures.
- Contributed to the development of comprehensive security plans tailored to each client''s unique needs and preferences.
- Coordinated seamlessly with other personal protection officers on the team, ensuring smooth transitions between shifts or during handover of responsibilities.
- Delivered timely intelligence reports that allowed clients to make informed decisions regarding their personal safety during high-risk events or engagements.
- Conducted regular training sessions for team members, enhancing their skills and knowledge in defensive tactics and threat mitigation techniques.
- Handled sensitive information with the utmost discretion, respecting client privacy while maintaining a high level of situational awareness.
- Maintained a professional image while providing close protection services for high-net-worth individuals and corporate executives.
- Ensured client confidentiality with strict adherence to non-disclosure agreements and privacy protocols.
- Enhanced client safety by conducting thorough risk assessments and implementing appropriate security measures.
- Collaborated with local law enforcement agencies, sharing vital information to maintain situational awareness and avoid possible security breaches.
- Worked with local, state and government agencies regarding company security matters.
- Detected, investigated and reported hazardous workplace incidents and issues.
- Participated in loss prevention and safety programs.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Streamlined communication channels between internal departments and external partners, resulting in a more efficient flow of information and faster response times to incidents.
- Participated in ongoing professional development opportunities, staying current on industry best practices for optimal performance in role as Contract Security Officer.
- Maintained a safe environment for staff and visitors through diligent surveillance of premises.
- Collaborated with other security officers to maintain a cohesive team focused on protecting the facility.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Prison Custody Officer
Minister of National Security Prisons
08.2005 - Current
- Managed prisoner transportation to court hearings, medical appointments, and other off-site locations safely and securely.
- Reduced incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Provided compassionate care for inmates experiencing mental health crises while maintaining professional boundaries at all times.
- Assisted with inmate rehabilitation by facilitating educational programs and counseling sessions.
- Supported colleagues in maintaining discipline among inmates through consistent enforcement of rules and regulations.
- Assisted in the intake process for newly admitted prisoners, thoroughly documenting personal information and assessing potential risks or needs.
- Enhanced facility security by conducting thorough cell searches and confiscating contraband.
- Maintained a safe environment for staff and inmates through vigilant observation and proactive intervention.
- Conducted regular headcounts to maintain accurate records of inmate populations, preventing unauthorized movement or escapes.
- Identified security vulnerabilities within the prison facility, recommending and implementing corrective measures to strengthen overall safety.
- Mitigated potential conflicts between inmates by mediating disputes and fostering an environment of open communication.
- Handled high-pressure situations calmly under duress by employing sound decision-making abilities grounded in policy knowledge.
- Collaborated with interdisciplinary teams to develop individualized case plans for each prisoner, supporting their rehabilitation process.
- Ensured comprehensive recordkeeping with detailed incident reports that aided in ongoing risk assessments of both inmates and staff members.
- Coordinated emergency response efforts during critical incidents, maintaining order within the prison population.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Investigated and responded to incidents of inmate misconduct.
- Responded to inquiries from inmates and other members of public.
- Supervised inmates during meals, recreation and other activities.
- Documented inmate behavior and activities in logbooks.
- Responded to emergency situations and de-escalated hostile confrontations.
- Provided counseling and guidance to inmates to boost wellbeing.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
Contract Dispatcher Coordinator
Prime Equipment Rental Ltd
09.2011 - 06.2015
- Improved customer satisfaction with timely and accurate dispatching of service requests.
- Enhanced dispatch efficiency by implementing a new scheduling system and optimizing routes.
- Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently while maintaining a professional demeanor.
- Coordinated schedules for multiple teams, ensuring optimal coverage during peak hours.
- Contributed to the development of company policies regarding dispatch operations, ensuring compliance with industry regulations and best practices.
- Trained new dispatchers on company procedures, software applications, and communication protocols.
- Developed strong working relationships with local emergency services to ensure smooth coordination during critical events.
- Conducted regular audits of dispatcher logs to ensure accuracy, accountability, and adherence to company standards.
- Implemented a proactive maintenance scheduling system to minimize equipment downtime and reduce costs.
- Resolved conflicts between service providers or customers in a diplomatic manner to maintain positive relationships.
- Managed high call volumes while maintaining composure and professionalism under pressure.
- Reduced response times by streamlining communication between dispatchers and field personnel.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Generated reports to track deliveries and maintain proper records and documentation.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Maintained updated and detailed records of calls in physical and electronic database.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
- Motivated workers to exceptional performance through implementation of new strategies.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
Education
No Degree - Mechanical Maintenance
National Training Agency
Arima03-2013
No Degree - Industrial Relations
Cipriani College of Labour & Co-operative Studies
Valsayn, Trinidad And Tobago08-2011
No Degree - Occupational Health And Safety
Cipriani College of Labour And Co-operative Studies
Valsayn, Trinidad And Tobago09-2008
No Degree - Security
Cipriani College of Labour And Co-operative Studies
Valsayn, Trinidad And Tobago01-2008
No Degree - Criminology
National Association in Criminal Justice
Texas, United States Of America06-2007
No Degree - Tertiary
Gasparillo Composite Secondary
Gasparillo07-1996
Skills
- Hostile environment training
- Situational awareness
- Travel security
- Defensive driving
Self learning courses in digital marketing, forex, crypto currency and chat gpt ai
I have gained extensive experience in self-learning across AI, digital marketing, cryptocurrency, and forex trading. Your AI knowledge includes exploring machine learning, automation, and data-driven decision-making. In digital marketing, you have mastered SEO, social media strategies, and paid advertising to drive online growth. Your involvement in cryptocurrency covers blockchain technology, market analysis, and trading strategies, allowing you to navigate the volatile crypto space effectively. Additionally, your forex trading experience includes technical and fundamental analysis, risk management, and leveraging market trends for profitable trades. Your dedication to continuous learning and adapting to evolving technologies has equipped you with a well-rounded skill set in these fields, making you proficient in analyzing data, optimizing strategies, and capitalizing on emerging opportunities.
Self learning courses in digital marketing, forex, crypto currency and AI tools
I have gained extensive experience in self-learning across AI, digital marketing, cryptocurrency, and forex trading. My AI knowledge includes exploring machine learning, automation, and data-driven decision-making. In digital marketing, I have an understanding for, social media strategies, and paid advertising to drive online growth. My involvement in cryptocurrency covers blockchain technology, market analysis, and trading strategies, allowing me to navigate the volatile crypto space effectively. Additionally, my forex trading experience includes technical and fundamental analysis, risk management, and leveraging market trends for profitable trades. My dedication to continuous learning and adapting to evolving technologies has equipped me with a well-rounded skill set in these fields, making my proficient in analyzing data, optimizing strategies, and capitalizing on emerging opportunities.
Additional Information
I am proficient in navigating Microsoft applications and can type efficiently to complete document-related tasks within given timelines. My skills ensure accuracy, organization, and productivity in handling various digital documents. Beyond my professional abilities, I have a passion for music as a DJ entertainer and am currently learning to play the drums and guitar. As a devoted Christian, I am actively involved in my church and regularly participate in volunteer and charity work. My focus is on supporting young individuals in socially displaced and economically at-risk communities, striving to make a positive impact through mentorship, encouragement, and outreach efforts.
Timeline
Contract Personal Protection Officer
Executive Bodyguard Services Limited
08.2020 - Current
Contract Dispatcher Coordinator
Prime Equipment Rental Ltd
09.2011 - 06.2015
Prison Custody Officer
Minister of National Security Prisons
08.2005 - Current
No Degree - Mechanical Maintenance
National Training Agency
No Degree - Industrial Relations
Cipriani College of Labour & Co-operative Studies
No Degree - Occupational Health And Safety
Cipriani College of Labour And Co-operative Studies
No Degree - Security
Cipriani College of Labour And Co-operative Studies
No Degree - Criminology
National Association in Criminal Justice
No Degree - Tertiary
Gasparillo Composite Secondary
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