Zekesha White
Summary
My primary objective is to support and add the functioning of business operations by managing staff, coordinating daily tasks through productivity and efficiency all while making exceptional customer service a top priority. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, monitoring and always aiming to improve my performance.
Overview
7
7
years of professional experience
Work History
Branch Manager
Cellular Planet Limited
10.2020 - 02.2024
- Overseeing daily operations, managing staff, ensuring compliance of company regulations while providing exceptional customer service
- Also responsible for analyzing financial data, performing a vast variety of administrative duties and developing strategies to improve the overall branch performance
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Accounting Assistant
Echo Marine Limited
12.2019 - 06.2020
- Disbursing petty cash when needed
- Filing and bookkeeping, reviewing all sales made for said day and inputting data on spreadsheets
- Using the Peachtree system to enter data, view sales, balance cash drawer, store customer's information
- I also did VAT on behalf of the company, paid worker's salaries, and prepared pay slips for distribution
- Amongst others.
Branch Manager
Cellular Planet Limited
11.2016 - 12.2019
- Overseeing daily operations, managing staff, ensuring compliance of company regulations while providing exceptional customer service
- Also responsible for analyzing financial data, performing a vast variety of administrative duties and developing strategies to improve the overall branch performance
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Education
Associate Degree in Business Management -
UWI ROYTEC
Henry Street, Port Of Spain08.2024
High School Diploma -
Malick Secondary School
Coconut Drive, Morvant06.2014
High School Diploma -
Bon Air High School
Bon Air Gardens, Arouca08.2010
Skills
- Quick Learner
- Reliable
- Trustworthy
- Ability to work under pressure
- Customer Relationships
- Interpersonal Communication Skills
- Performance orientated
- Attention to Detail
- Decision-Making
- Team Player
Communication Skills
Implemented new procedures and strategies that improved efficiency in day-to-day operations and resulted in happier clientele and employees.
Leadership Experience
Successfully led a team to exceed sales goals for several consecutive months, while maintaining excellent customer satisfaction scores.
References
Available upon request.
Timeline
Branch Manager
Cellular Planet Limited
10.2020 - 02.2024
Accounting Assistant
Echo Marine Limited
12.2019 - 06.2020
Branch Manager
Cellular Planet Limited
11.2016 - 12.2019
Associate Degree in Business Management -
UWI ROYTEC
High School Diploma -
Malick Secondary School
High School Diploma -
Bon Air High School
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