CHARLENE CUMBERBATCH
Overview
19
19
years of professional experience
Work History
Customer Care/Tech Agent
Flow
07.2023 - 06.2024
- Duties: Customer Care/Tech Agent
- Organized and participated in networking events to expand professional contacts.
- Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
- Responded to client inquiries and resolved issues promptly.
- Provided customer service to clients through phone and email communication.
Head Cashier
Golden Chic
Couva
01.2008 - 01.2009
- Duties: Head Cashier
- Monitored register drawers to ensure adequate change was available throughout each shift.
- Conducted regular audits of cash registers to ensure accuracy and compliance with financial policies.
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Trained new team members in cash register operation, stock procedures, and customer services.
Front Line Cashier
JTA Supermarket Ltd
Couva
01.2007 - 01.2008
- Duties: Front Line Cashier
- Maintained work area and kept cash drawer organized.
- Maintained up-to-date knowledge of store products and services.
- Helped with purchases and signed customers up for rewards program.
- Organized register supplies in front end and storage areas.
- Supported team members with completing tasks on time during peak hours.
Office Clerk
Unemployment Relief Programme Regional Office
Couva
01.2005 - 01.2007
- Duties: Office Clerk
Education
Marabella Senior Secondary -
Marabella Senior Secondary
01.2003
California Government Primary -
California Government Primary
01.2001
Marabella Junior Secondary -
Marabella Junior Secondary
01.1999
Skills
- Lead prospecting
- Organizational skills
- Schedule management
- Collective bargaining agreements
- Escrow management
- Audition coordination
Personal Information
- Date of Birth: 05/21/85
- Gender: Female
- Marital Status: Single
References
- Terrance Alexander, Supervisor, Flow, 360-9549
- Isis Paul, Supervisor Green Dot, 351-3128
Hobbies and Interests
- Food Decorating
- Reading
- Volunteering
- Outdoor Activities
Othercourses
Safety & First Aid
Subjects
- Mathematics
- English
- Food & Nutrition
- Chemistry
- Business Management
Timeline
Customer Care/Tech Agent
Flow
07.2023 - 06.2024
Head Cashier
Golden Chic
01.2008 - 01.2009
Front Line Cashier
JTA Supermarket Ltd
01.2007 - 01.2008
Office Clerk
Unemployment Relief Programme Regional Office
01.2005 - 01.2007
Marabella Senior Secondary -
Marabella Senior Secondary
California Government Primary -
California Government Primary
Marabella Junior Secondary -
Marabella Junior Secondary