Amanda Bynoe
San Juan
Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.
Overview
11
11
years of professional experience
Work History
BUSINESS OPERATIONS ASSISTANT I
JUDICIARY
09.2020 - 03.2023
- Receives transcript requests from transcript requests email address, supervisors or team members
- Verify if request was previously done and label accordingly
- Enter request information on Excel database
- Create case folder on SharePoint and saves copy of request form in folder
- Enter on database when matters are assigned, due date, date sent to proofread, date returned, date certified and date dispatched
- Uploads certified transcripts to completed transcript folder
DATA ENTRY CLERK
TRINIDAD AND TOBAGO POLICE SERVICE
04.2013 - 02.2015
- Prepares source data for computer entry by compiling and sorting information
- Resolves discrepancies by using standard operating procedures and / or returns incomplete documents to team leader for resolution
- Performs data-entry on real time basis with reference to crime reports, reported incidents and other information as required by system
- Performs standard database maintenance procedures in accordance with accepted industry standards
- Produces reports and queried as instructed or may be required
CLERICAL ASSISTANT
MINISTRY OF FINANCE
12.2011 - 03.2013
- Enter salary particulars into pay record cards
- Write up statement of personal emoluments as per salary sheet
- Record and attach memos of employee’s vacation leave into their pay record cards
- Balance pay record cards quarterly
- Sort, locate and maintain pay record books
- Responded to inquiries from callers seeking information
Education
Certificate -
SCHOOL OF PRACTIAL ACCOUNTING
San Juan09.2012
Certificate -
SCHOOL OF BUSINESS & COMPUTER SCIENCE
Champs Fleurs10.2008
CXC -
ST. AUGUSTINE COMMUNITY COLLEGE
St. Augustine06.2003
Skills
- Database Maintenance
- Microsoft excel and word proficiency
- Strong attention to detail
- Goal oriented team player
- Exceptional ability to maintain confidential matters
- Administrative Support
- Operational Improvements
- Manage Correspondence
- Business acumen
Timeline
BUSINESS OPERATIONS ASSISTANT I
JUDICIARY
09.2020 - 03.2023
DATA ENTRY CLERK
TRINIDAD AND TOBAGO POLICE SERVICE
04.2013 - 02.2015
CLERICAL ASSISTANT
MINISTRY OF FINANCE
12.2011 - 03.2013
Certificate -
SCHOOL OF PRACTIAL ACCOUNTING
Certificate -
SCHOOL OF BUSINESS & COMPUTER SCIENCE
CXC -
ST. AUGUSTINE COMMUNITY COLLEGE
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