Summary
Overview
Work history
Education
Skills
LANGUAGES
Accomplishments
Certificates And Education
References
Timeline
Generic
Angelo Guelmo

Angelo Guelmo

Trinidad & Tobago,Trinidad & Tobago

Summary

Results-oriented ICT and Business Management professional with 12+ years of experience across ICT infrastructure, Information Systems, Operations, Finance, Customer Service & Executive Leadership. Proven ability to lead Digital Transformation, optimize Business Processes, manage Technology projects, and improve Operational efficiency. Experienced working within Banking, Government, Consulting & Construction sectors with strong strategic planning & stakeholder management skills.

Overview

16
16
year of post-secondary education
18
18
years of professional experience

Work history

Managing Director & ICT Consultant

Guelmo Tech, Tax & Consultancy Services Ltd
Carapichaima
2019.02 - 2026.07
  • Crafted detailed project schedules, aligning teams with anticipated milestones and completion dates to foster collaboration.
  • Dissected operational frameworks and market shifts to spotlight improvement zones, seizing growth opportunities amidst trends by 50%. Improved confidentiality access and retrieval times.
  • Engineered robust Standard Operating Procedures, establishing clear guidelines for seamless integration of new systems and software.
  • Optimized Operations, reducing time-to-market by 18% & improved cross-functional collaboration.

ICT Infrastructure Technical Assistant & Officer I

National Insurance Board of Trinidad & Tobago (NIBTT)
Port of Spain & San Fernando, Trinidad & Tobago
2015.02 - 2023.01
  • Assessed Company requirements to create focused Solutions.
  • Resolved Technical issues using Fault Diagnosis and Root Cause Analysis.
  • Creation of an ICT Employers Receipt Database for San Fernando Service Centre (SRO) Retention & Delivery.
  • Guided Staff Technology use, assisting with troubleshooting and quality control to streamline operations.
  • Worked in Customer Service Roles in Service Centre, informed the public of NIBTT Benefits such as Claims & Processing Procedures, Insured Registrations to receive (NIS Number) & Issuing of Compliance Certificates for Tendering.

Managing Director & Consultant

Daisley & Sons Contractors Ltd
Couva, Trinidad & Tobago
2015.11 - 2022.06
  • Grew Business Profit Margins by 60% over seven years in key areas of development.
  • Led a Team of 15 people in Building Construction & Maintenance, improving employee engagement scores by 30% & Customer satisfaction by 80%.
  • Negotiated pricing & reimbursement agreements with government tenders, private business & homeowners, preserving 75% of customer retention.
  • Streamlined procedures by resolving process discrepancies, balancing multiple client calendars with precision & transformed office workflows orchestrating automation.

Customer Service Representative

First Citizens Bank Limited Trinidad & Tobago
Chaguanas, Trinidad & Tobago
2014.08 - 2015.01

Data Processor- Digitization

Scotiabank Trinidad & Tobago, Process Support Centre (PSC)
Chaguanas, Trinidad & Tobago
2011.10 - 2012.09

On-the-Job (OJT) Training

Min. of Science, Technology & Tertiary Education
Couva
2008.02 - 2011.08

Education

Level 7 Post-Graduate Diploma - Artificial Intelligence (AI)

London School of International Business (LSIB)
United Kingdom

Graduate-Diploma / UK Bachelor's Degree (Hons) - Electrical, Electronics & Instrumentation Engineering

Oxford Graduate College
United Kingdom

Graduate-Diploma / UK Bachelor's Degree (Hons) - Business Management

Oxford Graduate College
United Kingdom

Bachelor of Science - Management Information Systems

University of Tampa
Florida, United States of America

Certificate - Advanced Auditing

London International College
United Kingdom

Certificate - Advanced Human Resource Management

London International College
United Kingdom

Certificate - Industrial Relations

London International College
United Kingdom

Post-Graduate Diploma - Strategic Information Systems

Oxford Graduate College
United Kingdom

Bachelor of Science - Management Information Systems Minor Computers

Charter University
International
/2008 - 2010.10

Executive Certificate - Advanced Facilities Management

London International College
United Kingdom
2024.06 - 2024.07

Executive Certificate - Change Management & Innovation

London International College
United Kingdom
2025.05 - 2025.06

Executive Certificate - Cyber Security

London International College
United Kingdom
2024.05 - 2024.06

Executive Certificate - Operations Management

London International College
United Kingdom
2025.06 - 2025.07

Certificate - Facilities Management

London International College
United Kingdom
2024.05 - 2024.06

Certificate - Network + Technician

London International College
United Kingdom
2025.04 - 2025.05

Skills

  • Budget & Operations Management
  • SolidWorks, Simulink & MATLAB
  • Technical and Network Support
  • Cybersecurity Expertise
  • Business Intelligence
  • Strategic Analysis & Root Cause Identification
  • High-value Project Management

LANGUAGES

English - Native or Bilingual
Fluent
Spanish - Limited Working
Intermediate
German - Elementary
Beginner

Accomplishments

  • International USA Math Scholarship Recipient, University of Tampa, Florida, United States of America, 2009-01-01
  • Scotiabank, PSC Most Willing Team Member Award, 2012-01-01

Certificates And Education

  • Cyber Security
  • Application Development using PHP & MySQL
  • Web Page Design HTML5 & CSS3
  • Windows Server Administrator
  • LINUX Network Administrator
  • LINUX Beginner's Course
  • NIST Cyber Security Framework (CSF) Foundation
  • Cyber Security Incident & Response Planning
  • Database Security for Cyber Professionals
  • ISO/IEC 27001: Dynamics of Information Security Management System (ISMS)
  • Penetration Testing Engineer
  • Data Mining of Big Data Revised
  • Mastering Data Analysis using Microsoft Excel- Formulas & Pivot Tables
  • Level 1 Intelligence Analyst
  • CPR, AED & First Aid
  • Certified Information System Security Professional (CISSP)
  • Business Intelligence & Knowledge Management Systems
  • Documenting Business Process & Information Systems
  • Geographic Information Systems (GIS)
  • Remote Sensing, QGIS & Data Import
  • CompTIA A+
  • CompTIA Network+
  • Microsoft Office Specialist (MOS)
  • Amazon Web Services (AWS) Solutions Architect- Associate
  • MS Project (2013)
  • ISO 22301:2019 Business Continuity Management System (BCMS)
  • Oil & Gas Management – Health & Safety
  • Financing Energy Projects
  • ISO 45001:2018 Principles of Occupational Health & Safety Management Systems
  • ISO 31000:2018 Enterprise Risk Management Framework
  • Modern Human Resource Management – Recruitment & Selection Process

References

  • Mr. Curtis Richards, Retired ICT Head Manager – ICT Infrastructure, National Insurance Board of Trinidad & Tobago, 868-464-9111
  • Mrs. Shamina Ramoutar-Baksh, Retired Senior Supervisor/ Manager I – Service Centre Operations, National Insurance Board of Trinidad & Tobago, 868-793-2087
  • Mrs. Ivy Dan-Aggan, Retired Manager I – Service Centre Operations, National Insurance Board of Trinidad & Tobago, 868-709-5329

Timeline

Executive Certificate - Operations Management

London International College
2025.06 - 2025.07

Executive Certificate - Change Management & Innovation

London International College
2025.05 - 2025.06

Certificate - Network + Technician

London International College
2025.04 - 2025.05

Executive Certificate - Advanced Facilities Management

London International College
2024.06 - 2024.07

Executive Certificate - Cyber Security

London International College
2024.05 - 2024.06

Certificate - Facilities Management

London International College
2024.05 - 2024.06

Managing Director & ICT Consultant

Guelmo Tech, Tax & Consultancy Services Ltd
2019.02 - 2026.07

Managing Director & Consultant

Daisley & Sons Contractors Ltd
2015.11 - 2022.06

ICT Infrastructure Technical Assistant & Officer I

National Insurance Board of Trinidad & Tobago (NIBTT)
2015.02 - 2023.01

Customer Service Representative

First Citizens Bank Limited Trinidad & Tobago
2014.08 - 2015.01

Data Processor- Digitization

Scotiabank Trinidad & Tobago, Process Support Centre (PSC)
2011.10 - 2012.09

On-the-Job (OJT) Training

Min. of Science, Technology & Tertiary Education
2008.02 - 2011.08

Bachelor of Science - Management Information Systems Minor Computers

Charter University
/2008 - 2010.10

Certificate - Industrial Relations

London International College

Certificate - Advanced Human Resource Management

London International College

Certificate - Advanced Auditing

London International College

Bachelor of Science - Management Information Systems

University of Tampa

Graduate-Diploma / UK Bachelor's Degree (Hons) - Business Management

Oxford Graduate College

Graduate-Diploma / UK Bachelor's Degree (Hons) - Electrical, Electronics & Instrumentation Engineering

Oxford Graduate College

Level 7 Post-Graduate Diploma - Artificial Intelligence (AI)

London School of International Business (LSIB)

Post-Graduate Diploma - Strategic Information Systems

Oxford Graduate College

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Angelo Guelmo