Carlisia Bobb
La Horquetta,Arima
Summary
Detail-oriented and organized Clerk with four years of experience in administrative support, document management, and customer service. Skilled in data entry, maintaining records, and handling clerical tasks in fast-paced environments. Adept at utilizing office software, managing schedules, and streamlining processes to enhance efficiency. Strong communication skills with a focus on accuracy and professionalism in daily interactions with staff and clients.
Overview
10
10
years of professional experience
Work History
Clerk I
North-Central Regional Health Authority
12.2019 - Current
- Filing, Making Appointments, Registration of patients
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Processed documents and materials to disseminate information to appropriate parties.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Reviewed files, records and other documents to obtain information to respond to requests.
Waitress
Silver Dollar Casino
10.2018 - 06.2019
- Greeting customers, Serving drinks and food to desire tables, Cashing out crashing roulette machine
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Marketing Assistant
The American Stores Ltd
07.2018 - 10.2018
- Supports sales presentations by assembling quotations, proposals and product capability booklets, Assists with the preparation of mailers and brochures by formatting content and graphics; arranging the placement of advertisements (press & radio), Updating and maintaining the marketing department's documentation and databases, Coordinating with and reporting to managers in carrying out campaigns, attending and organizing exhibitions, sales and promotional events
Ambassador
Massys Communication Ltd
04.2016 - 07.2016
- Welcomed and greeted all customers and potential customers, Educated visitors and customers on all products and services offered by Massys Communication Ltd, Met or exceeded all established objectives relative to sales goals, Solicited residential customers through door-to-door solicitation and by building relationships with property management
- Resolved conflicts between staff members and community members in diplomatic manner.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
Pharmacy Assistant
On The Job Training
10.2014 - 03.2016
- Stocked the Robot based on the generated daily inventory report & repackaged and/or labeled nonsterile and sterile products, Repackaged unit dose for the robotic system & maintained inventory controlled in all work areas, Refilled medications for emergency drug units such as open heart trays and code cart trays
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Counted and labeled prescriptions with correct item and quantity.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Education
Tailoring Shirt And Pants
Open Campus UWI
El Dorado 07-2024
Introduction to the Fundamentals of Agro-Processing and Food Science (Creating a Quality Product) -
SBCS Global Learning Institution
11.2022
Child Care Attendant Certification -
Youth Training and Employment Partnership Program(YTEPP)
Valencia 03.2018
Administrative Assistant Training, Computer Literacy -
Administrative Career Training & Recruitment Agency
12.2015
Associate of Business Executives Level Four Diploma, Business Management -
Sital College of Tertiary Education Ltd
05.2013
Caribbean Examination Council (CXC), Mathematics 3, English 3, Principles of Business 3, Principles of Accounts 3, Information Technology 3, Agricultural Science 2 -
St. Joseph Secondary School
07.2011
Skills
- Proficient in MS Word, Excel, PowerPoint, Outlook, QuickBooks
- Good team player & works well independently, Hard-working, Reliable, honest and ethical
- Multitasking Abilities
- Customer Service
- Clerical Support
Languages
English
Beginner
A1
Timeline
Clerk I
North-Central Regional Health Authority
12.2019 - Current
Waitress
Silver Dollar Casino
10.2018 - 06.2019
Marketing Assistant
The American Stores Ltd
07.2018 - 10.2018
Ambassador
Massys Communication Ltd
04.2016 - 07.2016
Pharmacy Assistant
On The Job Training
10.2014 - 03.2016
Tailoring Shirt And Pants
Open Campus UWI
Introduction to the Fundamentals of Agro-Processing and Food Science (Creating a Quality Product) -
SBCS Global Learning Institution
Child Care Attendant Certification -
Youth Training and Employment Partnership Program(YTEPP)
Administrative Assistant Training, Computer Literacy -
Administrative Career Training & Recruitment Agency
Associate of Business Executives Level Four Diploma, Business Management -
Sital College of Tertiary Education Ltd
Caribbean Examination Council (CXC), Mathematics 3, English 3, Principles of Business 3, Principles of Accounts 3, Information Technology 3, Agricultural Science 2 -
St. Joseph Secondary School