Ravi Singh
Aranguez
Summary
Motivated professional with educational skills seeking a challenging position to foster future growth and advancement. Excels in fast-paced environments, adept at multitasking and eager to learn new skills. Demonstrates strong interpersonal and analytical skills, coupled with critical problem-solving abilities. Effective time management ensures efficient task completion. Adaptable to new skills and challenging environments, approaches them with a strategic planning mindset and a flair for innovation and creativity. Meticulous in verifying data accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Group Insurance Administrator
Guardian Life of the Caribbean Limited
03.2023 - Current
To Provide Administration Services for the Group/Individual Insurance Portfolio of Guardian Life within associated territories such as (Trinidad, Barbados, St. Vincent, Grenada & Antigua) to ensure prompt, reliable courteous and professional service to external and internal customers including Brokers, Agents, and Direct clients at all times.
• Completion of Member Enrollments, Member Maintenance and Terminations on existing and new plans. Plan Terminations and preparation of Bulk upload sheets. ACH Maintenance, Refunds and Provider Setup and Maintenance.
• Individual Health Renewals
• Individual Health Setup and preparation of Policy Package
• Preparation of Group Life contracts
• Risk Management- Requesting and preparation of data to assist Underwriters with Excess Medical Coverage
• Collating of Claims Data for Underwriting to handling Renewals
• Claims Management- Assist with the assessing and Processing of Group Life claims
• Billings/ Invoicing- Responsible for generating all billings for all lines of business within the Group Health, Group Life and Individual Health portfolio within the required timelines. Ensuring accurate data is captured for all billings and accounted for on the financial systems.
• Customer Service Delivery-To perform any other job-related duties as assigned by the Team Leader, Manager, President, Group Insurance Administration
• To work collaboratively with other colleagues in other departments to ensure that queries are handled timely and accurately to prevent unnecessary escalations.
• Multiple Projects
Service Coordinator
Singh's Auto Rentals Ltd
01.2018 - 01.2019
- Purchasing and receiving of vehicle parts
- Maintenance of stock levels
- Obtaining prices and preparation of purchase orders
- Issuing of stock based on requisitions submitted by the garage and other locations
- Scheduling of Service Activities
- Preparing and communicating daily service schedules to Director/Supervisor
- Updating service books and files
- Scheduling the return of vehicles
- Ensuring all vehicles were up to date regarding inspections/ road wordiness
- Generate daily reports of vehicles
- Reception duties
- Fleet Management
- Supervising Mechanics
- Preparing contracts for vehicle rentals
- Fleet Car sales
Education
Level 5 Diploma - Business Management
The Association of Business Executives (ABE UK)
01.2021
Diploma - Applied Business
SBCS GLOBAL LEARNING INSTITUTE
01.2020
CSEC/CXC - Mathematics, English A, Biology, Geography, Social Studies, History, Technical Drawing (Mechanical)
01.2016
Skills
- MS Office (MS Word, Excel, Office, PowerPoint)
- Insurance Software (Plexis, OIPA, Access)
- Basic Financial Recordkeeping
- Skilled in High-Pressure Work Settings
- Skilled in Task Management
- Critical Thinking Abilities
- Effective Time Allocation
- Eagerness to Learn
- Adjust to challenging environments
- Strategic Planning
- Innovative
- Validating Data Consistency
- Decision-making
- Data analysis
- Staff training/development
- Underwriting support
- Teamwork and collaboration
Major Accountabilities
- Purchasing and receiving of vehicle parts
- Maintenance of stock levels
- Obtaining prices and preparation of purchase orders
- Issuing of stock based on requisitions submitted by the garage and other locations
- Scheduling of Service Activities
- Preparing and communicating daily service schedules to Director/Supervisor
- Updating service books and files
- Scheduling the return of vehicles
- Ensuring all vehicles were up to date regarding inspections/road worthiness
- Generate daily reports of vehicles
- Reception duties
- Fleet Management
- Supervising Mechanics
- Preparing contracts for vehicle rentals
- Fleet Car sales
Certification
LOMA 281- Meeting Customer Needs with Insurance and Annuities - 3rd Edition (January 2025)
Timeline
Group Insurance Administrator
Guardian Life of the Caribbean Limited
03.2023 - Current
Service Coordinator
Singh's Auto Rentals Ltd
01.2018 - 01.2019
Diploma - Applied Business
SBCS GLOBAL LEARNING INSTITUTE
Level 5 Diploma - Business Management
The Association of Business Executives (ABE UK)
CSEC/CXC - Mathematics, English A, Biology, Geography, Social Studies, History, Technical Drawing (Mechanical)
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