Summary
Overview
Work History
Education
Skills
Work Preference
Quote
Work Availability
Interests
Timeline
SoftwareEngineer
Samantha Marquez

Samantha Marquez

Student
Arima,Trinidad

Summary

Hardworking employee enthusiastic about learning the customer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

5
5

Years of working experience

4
4

Qualifications

Work History

Polling Agent

Elections & Boundaries Commission
Arima, Trinidad
08.2023 - 08.2023
  • Opened and closed polling booths
  • Posted signs, instructions and statutory notices for incoming voters to see
  • Maintained ballot secrecy and confidentiality
  • Checked elector identification and eligibility and marked elector numbers in register
  • Reported progress and concerns to Presiding Officer and Deputy Presiding Officer.

Customer Service Representative

Integrated Security Systems Limited
Barataria, Trinidad
08.2022 - 10.2022
  • Handled customer inquiries and suggestions courteously and professionally
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Updated account information to maintain customer records
  • Secured and filled requested orders and invoiced for customers collection
  • Monitored and verified stock inventory for reconciliation.

Assistant Sailing Instructor

Trinidad and Tobago Sailing Association, TTSA
Chaguaramas, Saint George, Trinidad
08.2021 - 07.2022
  • Provided clear instructions about activities and the safety to student’s involved
  • Collaborated with other recreation staff in developing new recreational activities.

Polling Agent

Elections & Boundaries Commission
Arima, Trinidad
08.2020 - 08.2020

• Opened and closed polling booths.
• Posted signs, instructions and statutory notices for incoming voters to see.
• Maintained ballot secrecy and confidentiality.
• Checked elector identification and eligibility and marked elector numbers in register.
• Reported progress and concerns to Presiding Officer and Deputy Presiding Officer.

Camp Support Administrator

COSTAATT
Sangre Grande, Trinidad
07.2019 - 08.2019
  • Provided daily schedules, visual support and communications to parents, guardians and staff.
  • Assisted with camper personal care needs during programs and trips.
  • Provided clear instructions about activities and the safety to campers involved.

Education

Associate Degree - Information Technology

COSTAATT
Port-of-Spain
09.2018 - Current

High School Diploma -

Upper Level Educational Institute
Chaguanas
09.2015 - 07.2018

No Degree - General Studies

El Dorado West Secondary School
El Dorado
09.2012 - 07.2015

No Degree - General Studies

Arima Girls RC Primary School
Arima
09.2006 - 07.2012

Skills

  • Customer Relations
  • Computer Proficiency
  • Proficient in Microsoft Office
  • Proficient in Java, HTML and CSS
  • System Implementation
  • Administrative Support
  • Technical Support

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementFlexible work hoursPersonal development programs

Quote

"Life is like a camera, focus on what you want and you'll capture it."
Unknown

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Technology

Reading

Music

Photography

Art

Sports

Timeline

Polling Agent

Elections & Boundaries Commission
08.2023 - 08.2023

Customer Service Representative

Integrated Security Systems Limited
08.2022 - 10.2022

Assistant Sailing Instructor

Trinidad and Tobago Sailing Association, TTSA
08.2021 - 07.2022

Polling Agent

Elections & Boundaries Commission
08.2020 - 08.2020

Camp Support Administrator

COSTAATT
07.2019 - 08.2019

Associate Degree - Information Technology

COSTAATT
09.2018 - Current

High School Diploma -

Upper Level Educational Institute
09.2015 - 07.2018

No Degree - General Studies

El Dorado West Secondary School
09.2012 - 07.2015

No Degree - General Studies

Arima Girls RC Primary School
09.2006 - 07.2012
Samantha MarquezStudent