Stefan Neptune
Summary
Accomplished and results-driven professional with extensive experience in conducting thorough repairs, troubleshooting, and preventative maintenance on mechanical, hydraulic, and electrical systems. Proven expertise in supervising teams, optimizing workflows, and implementing safety protocols to ensure efficient operations and compliance with industry standards. Skilled in analyzing blueprints and schematics, providing technical solutions, and fostering exceptional customer satisfaction through effective communication and service delivery. Proficient in training and mentoring junior technicians, driving continuous improvement, and achieving high-quality results in demanding environments.
Overview
14
14
years of professional experience
Work History
Senior Mechanical Technician
Swissport International Ltd. G.S.E Dept.
05.2024 - 09.2024
- Inspect, maintain, and repair ground equipment used in the support of operations in accordance with manufacturer's schedules and Aviation Industry Standards with an overall goal of zero unscheduled downtime during operations.
- Perform routine service to equipment systems including cooling, lubrication, hydraulics, pneumatics, conveyor/loading, and related controls.
- Uses automated Logistics Information System to maintain equipment records, and document maintenance actions.
- Troubleshoot and diagnose problems using test equipment, applicable manuals, and industry resources
- Operate and test equipment for performance assessment.
- Trains, assists, and supervises technicians in proper work procedures and practices.
Team Leader
FT Farfan Ltd Service Heavy Dept.
01.2017 - 12.2024
- Conducted thorough mechanical system repairs and troubleshooting, whilst addressing issues in mechanical, hydraulic, and electrical components.
- Serviced and repaired various hydraulic valves, including main relief, control, and proportional valves
- Operated array of machinery and tools, ensuring optimal functionality.
- Serviced reduction gearboxes, contributing to efficient machinery operation.
- Supervised team of mechanical technicians in assembly of mechanical, electrical, pneumatic, and hydraulic systems for government and private clients.
- Conducted preventative maintenance on equipment, adhering to OEM specifications.
- Inspects and verify dimensions and clearances of parts to ensure conformance to factory specifications.
- Used technical manuals and repair documentation to plan and implement high-quality corrections to various owner issues.
- Improved team workflows and resources to meet dynamic demands by coordinating with supervisors across departments.
- Evaluated blueprints, drawings, and schematics to diagnose software for Livelink system in the Caribbean region.
- Defined and reviewed manufacturing performance standards, whilst setting and achieving future targets
- Managed resources and streamlined processes to enhance efficiency and productivity in assigned areas.
- Established and enforced safety regulations to ensure machinery compliance and operator well-being.
Senior Service Technician
FT Farfan Ltd Cummins Engine Business Unit
01.2015 - 01.2017
- Performed diagnostics and repairs on engines, generators, forklifts, and centrifugal pumps, ensuring optimal performance
- Inspected and verified part dimensions and clearances to meet factory specifications, ensuring quality control
- Utilized technical manuals and repair documentation to strategize and execute effective solutions for various equipment issues
- Engaged with customers to discuss estimates, delivery timelines, and repair details, enhancing overall satisfaction
- Analyzed vehicle schematics to determine necessary parts and facilitated procurement
- Provided training to new team members on service processes, whilst enhancing overall productivity
- Tracked mechanical issues and collaborated with shop leadership to develop effective solutions
- Optimized scheduling procedures for preventative maintenance with production team, resulting in10% reduced downtime
- Executed troubleshooting and repairs on machines valued between $750k and $1M for top-tier companies
- Monitored equipment inventory and coordinated part orders for repairs
Senior Service Technician
FT Farfan Ltd Heavy Service Dept.
01.2011 - 01.2015
- Provided training and guidance to junior employees, emphasizing proper methods for repairs and maintenance tasks.
- Conducted service appointments to identify and resolve issues with range of equipment, including excavators, backhoes, forklifts, lighting towers, welding equipment, and pneumatic compressors.
- Monitored service quality closely, whilst motivating team members to consistently deliver high-quality results.
- Ensured exceptional customer service and fostered business opportunities by prioritizing effective communication with clients.
- Maintained first-time repair rate of 95% annually, ensuring swift and effective resolution of equipment problems.
- Achieved a billable efficiency rate of 75%, optimizing resource utilization and productivity.
Education
Bachelor of Science - Mechanical Engineering
University of Trinidad & Tobago
Point Lisas12.2024
Diploma - Mechanical Engineering Technology
John Donaldson Technical Institute
Auto & Diesel Technology
John Donaldson Technical Institute
Port Of Spain, Trinidad And TobagoHigh School Diploma - undefined
Diego Martin Secondary School
Skills
- Complex Problem-solving
- Electrical System Diagnosis
- Mechanical Repair & Diagnosis
- Hydraulic Diagnosis
- Diagnostic testing
- Inventory Management
- Quality Control
- Team Training & Leadership
- Schematic reading
- Excellent communication
- Teamwork and collaboration
- Strategic planning
Timeline
Senior Mechanical Technician
Swissport International Ltd. G.S.E Dept.
05.2024 - 09.2024
Team Leader
FT Farfan Ltd Service Heavy Dept.
01.2017 - 12.2024
Senior Service Technician
FT Farfan Ltd Cummins Engine Business Unit
01.2015 - 01.2017
Senior Service Technician
FT Farfan Ltd Heavy Service Dept.
01.2011 - 01.2015
High School Diploma - undefined
Diego Martin Secondary School
Bachelor of Science - Mechanical Engineering
University of Trinidad & Tobago
Diploma - Mechanical Engineering Technology
John Donaldson Technical Institute
Auto & Diesel Technology
John Donaldson Technical Institute
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