Vinesha Daswat
Port Of Spain
Summary
Respectful, Highly self-motivated, enthusiastic and diligent employee, determined to deliver results in the shortest timeframe. Provides high quality customer service throughout any process, whether its the Loan process or Insurance Application process. Desired to take on new challenges, with a strong work ethic, adaptability and exceptional interpersonal skills. Excellent at working independently and quickly mastering new skills. Devoted to delivering a positive and memorable experience to all customers.
Overview
3
3
years of professional experience
Work History
Banking/Loan Specialist
Massy Finance Ltd.
Port Of Spain
04.2016 - 10.2016
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Delivered high levels of customer service to facilitate smooth processes.
- Met with applicants to obtain information for loan applications and answer questions about process.
- Tracked and managed new leads and followed up on referral business.
- Submitted loan applications to underwriter for verification and recommendations.
- Improved loan applications and documentation by informing applicant of additional requirements.
Insurance Sales Agent
Scotia Bank Trinidad and Tobago
Port Of Spain
10.2014 - 03.2016
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Offered policy guidance and management to promote asset protection.
- Exceeded assigned sales and retention targets each quarter by upselling insurance products.
- Exceeded company sales goals for new policies.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Sought out new clients and developed clientele by networking to find new customers.
Data Entry Clerk
Arima Race Club
Arima
12.2013 - 10.2014
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Transferred data from hard copies to digital databases, organizing information in new formats.
- Remained focused for lengthy periods to accurately perform work with adequate speed.
- Proofread and edited documents to correct errors.
- Completed database backups to secure information.
- Entered information and updated the company website on a daily basis since information on horses' workouts and statistics were provided daily.
- Worked alongside the Racing Secretary to create the Racing program and generate the documents necessary to produce such for the upcoming race day.
Education
Diploma - Wedding Planning
Penn Foster International School
United States11.2014
Bachelor of Science - Bsc. International Relations
University of The West Indies
St. Augustine06.2013
Skills
- Customer Service-Focused
- Attention to Detail
- Referral Network Development
- Credit History Review
- Application Review
- Loan Processing Coordination
- Problem Solving
- Income Evaluation
- Customer Support
- Client Prospecting
- Service-Oriented
- Insurance Customization
- Data Entry
- Financial Needs Assessment
Languages
English
First Language
French
Elementary
A2
Spanish
Elementary
A2
Hobbies
- Cooking
- Reading
- Travel
- Learning A new Language
- Review Writing/ Creative Writing
- Do it Yourself Crafts
Timeline
Banking/Loan Specialist
Massy Finance Ltd.
04.2016 - 10.2016
Insurance Sales Agent
Scotia Bank Trinidad and Tobago
10.2014 - 03.2016
Data Entry Clerk
Arima Race Club
12.2013 - 10.2014
Diploma - Wedding Planning
Penn Foster International School
Bachelor of Science - Bsc. International Relations
University of The West Indies
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