Crystal Joseph
34 Ragoo Gardens,Beaucarro Freeport
Summary
Highly organized and detail-oriented professional with a strong ability to accomplish multiple tasks simultaneously and work well under pressure. Excellent analytical thinking and communication skills. A self-motivated team player who excels in time management, prioritizing tasks, and meeting deadlines.
Overview
18
18
years of professional experience
Work History
Business Sustainability and Quality Manager
Massy Gas Products ( Trinidad) Ltd.
Point Lisas
10.2024 - Current
- Manage all company ISO Certifications
- Lead the development and implementation of the BCP policies and procedures and testing for effectiveness. BCP Drills /Objectives
- Support in the development of Sustainability policies and procedures .
- Implement any group/portfolio - ESG requirements when required.
- Raising awareness of sustainable management practices among stakeholders
- Monitor trends of risk and opportunities and advise the BCP team
- Oversee facilitation of corporate audit processes internally and externally
- Coordinate efforts to improve risk management strategies
- Manage and monitor business risk register and risk metrics.
- Collaborate closely with senior management to execute strategic initiatives
- Oversee HACCP Team, Internal Audit team as well as Environmental Committee operations
- Identify areas of improvement and non-conformities through Internal Audits.
- Prepare reports summarizing findings from inspections, tests, investigations and other QA activities for senior management review.
- Provide leadership in developing best practices for continuous improvement initiatives across all departments.
- Assist with supplier evaluation activities including vendor selection based on criteria such as cost effectiveness, delivery times.
- Lead all regulatory audits/queries/inspections – MOH, EMA, FDA etc.
Management Systems Coordinator
Massy Gas Products ( Trinidad) Ltd.
Point Lisas
10.2022 - 09.2024
- Communicated any nonconformities promptly to management and documented corrective actions taken.
- Ensured compliance with food safety regulations and standards.
- Developed and implemented food safety policies, procedures, and best practices in accordance with local laws.
- Investigated complaints related to food safety issues and took corrective action when necessary.
- Performed internal audits to ensure that all processes were being followed correctly.
- Provided guidance to management on areas needing improvement with regard to food safety requirements.
Quality System Officer
Massy Gas Products ( Trinidad) Ltd.
Point Lisas
03.2015 - 10.2022
- Assisted in the preparation and maintenance of ISO 9001 documents, such as policies, procedures, work instructions, forms and records..
- Monitored performance metrics related to quality assurance processes.
- Performed root cause analysis for non-conformances identified during audits or inspections.
- Participated in external audit activities conducted by third-party certification bodies.
- Reviewed existing documentation to identify areas of improvement within the organization's QMS system.
- Conducted internal audits to ensure compliance with applicable standards and regulations.
Joseph Charles: Architectural and Project Management Services
01.2014 - 01.2015
- Key Roles: Project Management Services for the Construction and Commissioning of Green Leaf Pharmacy, Ramsaran Street, Chaguanas.
ISO and Projects Coordinator
ANSA Polymer
01.2011 - 01.2015
- Key Roles at ANSA McAl included:
- Regularly review operational processes, procedures and systems with all functional managers to develop and implement innovative strategies and best practices that are required for the continuous improvement of quality in the company
- Oversee and assist in the preparation, maintenance and updating of the Quality Manuals and procedures for all departments, functions, activities and processes
- Administer all documentation and audit activities necessary to ensure that the Quality Management System is always in compliance with the requirements of ISO 9001
- Plan, schedule and execute audits required from the Quality Management System
- Administer the corrective action and preventive action system to ensure effective close out of nonconformities via improvements to the Quality Management System
- Ensure that the documents and records required for the effective functioning of the Quality Management System are maintained in all Departments in accordance with the established procedures
- Maintain the reporting systems for management review and the continual improvement of the Quality Management System through corrective action and preventive action
- Assist in performing the training required for the effective operation of the Quality Management System in the company
- Coordinate all activities related to the planning, preparation and execution of external audits conducted by customers and suppliers
- Manage assigned projects, including preparation of job scopes, gathering quotations and monitoring job progress
- Liaise with external customers/contractors/suppliers as and when necessary
TRICON
01.2007 - 01.2011
- Key Responsibilities: Management Trainee, Quality Management System Administrator.
Education
Masters of Science - Project Management
University of the West Indies
01.2013
Bachelor of Science degree - Computing
Andrews University
Michigan, USA01.2006
Secondary School - Mathematics, English, English Literature, Information Technology, Biology, Principles of Business
Southern Academy of SDA
01.2001
ASQ Certified HACCP Auditor -
Certified Institute of Quality
ASQ Certified Manager of Quality/OE -
Certified Institute of Quality
Skills
- IOSH Managing Safety (Certifcate, Shadrak Institute)
- Supervisory Management ( Certificate, CTS)
- ISO 9001, 45001, 14001 Integrated Management Systems Internal Auditing ( Certificate, CIQ)
- Safety Leadership Programme (Certificate, Taylor Clarke: Massy)
- ISO 9001 Lead Auditor (Certificate, Premier Quality Ltd-IRCA)
- ISO 19011:2018 Auditing Management Systems ( Certificate, CIQ)
- ISO 9001 Management Awareness Training (Delphi Consultants)
- Environmental Sustainability Skills for Managers (Certificate, IEMA)
- Conducting Workplace Investigations ( Certificate, Employers Solution Centre)
- Value Stream Mapping ( Certificate)
- Six Sigma Black Belt (Certificate,Lean 6 Sigma Business Consultancy)
- Business Etiquette (Certificate, TTHTI)
- Effective Business Writing (Certificate,SBCS)
- Training in Theory of Constraints (Ansa Polymer)
- Experience in coordinating FSSC 22000, ISO 9001, ISO 45001,
- Proficient in Microsoft Office Suite
- Knowledge and training in Document Control Practices
- Experience in Q-pulse (QMS software)
- Experience in Smart Draw and Visio (Process Mapping Tools)
- Head of the Newsletter Committee Polytalk (ANSA Polymer)
- Registered teacher with the Ministry of Education for secondary school level, Trinidad and Tobago
- Experience with Risk Management concepts and tools
- Knowledge in Project Scheduling, including network diagrams (Microsoft Project)
- Knowledge in project costing estimating and cost analysis in actual projects
- Ability to apply contemporary project management concepts including communication and team management to organizational projects
PERSONAL INFORMATION
- Date of Birth: September 30, 1984
- Age: 33
- Nationality: Trinidadian
- Marital Status: Married
Projects
Construction of a Quality Control Lab at Ansa Polymer, Construction of Green Leaf Pharmacy, Project Charter for new Maintenance Wing at TRICON, Project Charter for commissioning of four Blow Moulding machines at ANSA Polymer.
References
- Kailashnath Maharaj, CEO of Massy Gas Products ( Jamacia) 18686813739
- Karen Lindo-Mohammed, AVP Commericial , Massy Gas Products ( Trinidad) Ltd.,18683974023
- Rebekah Dubarry-Rackal, Operations Manager Holiday Snacks -18687961307
References
References available upon request.
Timeline
Business Sustainability and Quality Manager
Massy Gas Products ( Trinidad) Ltd.
10.2024 - Current
Management Systems Coordinator
Massy Gas Products ( Trinidad) Ltd.
10.2022 - 09.2024
Quality System Officer
Massy Gas Products ( Trinidad) Ltd.
03.2015 - 10.2022
Joseph Charles: Architectural and Project Management Services
01.2014 - 01.2015
ISO and Projects Coordinator
ANSA Polymer
01.2011 - 01.2015
TRICON
01.2007 - 01.2011
Masters of Science - Project Management
University of the West Indies
Bachelor of Science degree - Computing
Andrews University
Secondary School - Mathematics, English, English Literature, Information Technology, Biology, Principles of Business
Southern Academy of SDA
ASQ Certified HACCP Auditor -
Certified Institute of Quality
ASQ Certified Manager of Quality/OE -
Certified Institute of Quality
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