Jaclyn Ayoung-Chee
Diego Martin
Summary
An experienced Key Account Manager with expertise in Sales & Marketing in the Fast Moving Consumer Goods (FMCG) distribution & manufacturing industry with strengths in effective communication, creativity, and reporting & analysis. Proven skills in CRM, with existing, strong relationships with to the Top 5 Super market retailers in Trinidad, strategic objective planning & execution, product integration & promotions, and successful in developing Sales & Marketing strategies that have resulted in an over 40% increase in annual sales growth. Instrumental in developing & re-positioning an unknown brand into a million dollar brand, increasing distribution by 65% within down trade & key accounts.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Key Account Manager
Bermudez Biscuit Company
Mt. Lambert
10.2020 - Current
- Created and implemented targeted key account initiatives, resulting in increased company earnings.
- Fostered strong client bonds through ongoing communication and follow-up initiatives.
- Identified new growth opportunities in existing accounts and potential customers.
- Utilized CRM tools to analyze key account data and generate reports for internal and external stakeholders.
- Conducted periodic evaluations with key clients to analyze the performance of products and services and identify areas for enhancement.
- Collaborated with key accounts in quarterly and annual planning meetings to unite around shared objectives and strategies.
- Worked closely with the merchandising, marketing, production & warehouse teams in addressing and resolving critical account matters.
- Trained employees on best practices and protocols to reduce process lags.
Brand Manager
Oscar Francois
Port Of Spain
07.2019 - 09.2021
Brand Manager
Brydens Trinidad & Tobago
San Juan
07.2015 - 10.2018
Product Specialist
Brydens Trinidad & Tobago
San Juan
12.2012 - 07.2015
Promotions Coordinator
On The Verge
St. James
08.2012 - 11.2012
Event Coordinator
Anya Ayoung-Chee
St. Clair
02.2012 - 11.2012
Account Associate
Sagicor Life Inc.
Port Of Spain
09.2009 - 07.2012
Customer Service Representative
Peake Yacht Services
Chaguaramas
03.2007 - 07.2009
Education
BBA - Business Administration And Management
University of New Brunswick
NB Canada11-2006
Skills
- Strong Communication
- Public Speaking & Presentations
- Critical Thinking
- Strategic Troubleshooting
- Creative Thinking
- Proactive Planning
- Customer Relationship Management
- Interpersonal Skills
- MS Office Suite
- Basic Spanish (Conversation, Writing & Reading)
Affiliations
- Travelling
- Dance
- Motor sports
- Event planning
Certification
- Event Planning & Coordination - TTHTI
Languages
English
First Language
Spanish
Intermediate (B1)
B1
Timeline
Key Account Manager
Bermudez Biscuit Company
10.2020 - Current
Brand Manager
Oscar Francois
07.2019 - 09.2021
Brand Manager
Brydens Trinidad & Tobago
07.2015 - 10.2018
Product Specialist
Brydens Trinidad & Tobago
12.2012 - 07.2015
Promotions Coordinator
On The Verge
08.2012 - 11.2012
Event Coordinator
Anya Ayoung-Chee
02.2012 - 11.2012
Account Associate
Sagicor Life Inc.
09.2009 - 07.2012
Customer Service Representative
Peake Yacht Services
03.2007 - 07.2009
BBA - Business Administration And Management
University of New Brunswick
- Event Planning & Coordination - TTHTI
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