Summary
Overview
Work History
Education
Skills
Timeline
References
Leadership
Generic

Patricia Bhulan

Kelly Village, Caroni

Summary

Dynamic business and administrative management professional with over 13 years of progressive experience in the healthcare sector. Expertise in supporting executive leadership, managing administrative operations, and coordinating departmental functions with exceptional efficiency and professionalism. Committed to leveraging strong organizational, analytical, and leadership skills to drive success in a senior administrative or business management role. Eager to contribute to a forward-thinking organization that values innovation and excellence in service delivery.

Overview

16
16
years of professional experience

Work History

Business Manager (Acting) – Operating Theatres

North Central Regional Health Authority
04.2024 - Current

ü Oversees administrative and financial operations within a high-pressure emergency care setting.

ü Coordinates with clinical and support staff to ensure efficient service delivery. Led the administrative and operational management of a high-traffic emergency department, ensuring continuity of care and smooth service delivery.

ü Developed and implemented process improvements that enhanced department efficiency and reduced bottlenecks in patient flow.

ü Coordinated cross-functional teams (clinical, administrative, and support staff) to meet departmental goals and compliance standards.

ü Managed budgets, procurement, and financial reporting to support resource optimization and cost control.

ü Monitored KPIs, patient service metrics, and operational performance to recommend and implement targeted improvements.

ü Supervised and trained administrative staff, promoting team efficiency and professional growth.

ü Streamlined internal documentation processes, enhancing accuracy, timeliness, and accessibility of records.

ü Collect and enter data with accuracy and efficiency while training team members in the collecting and data entry practices to ensure consistency and quality.

ü Played a key role in emergency response planning and day-to-day risk mitigation strategies.

Business Manager (Acting) – Adult Accident & Emerg

North Central Regional Health Authority
09.2021 - 03.2024

ü Oversees administrative and financial operations within a high-pressure emergency care setting.

ü Coordinates with clinical and support staff to ensure efficient service delivery. Led the administrative and operational management of a high-traffic emergency department, ensuring continuity of care and smooth service delivery.

ü Developed and implemented process improvements that enhanced department efficiency and reduced bottlenecks in patient flow.

ü Coordinated cross-functional teams (clinical, administrative, and support staff) to meet departmental goals and compliance standards.

ü Managed budgets, procurement, and financial reporting to support resource optimization and cost control.

ü Monitored KPIs, patient service metrics, and operational performance to recommend and implement targeted improvements.

ü Supervised and trained administrative staff, promoting team efficiency and professional growth.

ü Streamlined internal documentation processes, enhancing accuracy, timeliness, and accessibility of records.

ü Collect and enter data with accuracy and efficiency while training team members in the collecting and data entry practices to ensure consistency and quality.

ü Played a key role in emergency response planning and day-to-day risk mitigation strategies.

Executive Secretary (Acting) – Office of the Chief Operating Officer

North Central Regional Health Authority
06.2017 - Current

Secretary II (Acting) – Employee Services & Industrial Relations

North Central Regional Health Authority
10.2016 - 04.2017

Executive Secretary (Acting) – Business Planning & Support

North Central Regional Health Authority
08.2016 - 10.2016

Executive Secretary (Acting) – Nursing Services

North Central Regional Health Authority
06.2015 - 07.2015

Secretary II (Acting) – Human Resource Department

North Central Regional Health Authority
07.2014 - 09.2014

Secretary I – Quality Improvement / Risk Management

North Central Regional Health Authority
02.2014 - 06.2014

Secretary II (Acting) – Internal Audit

North Central Regional Health Authority
10.2013 - 12.2013

Secretary I – Office of the CEO

North Central Regional Health Authority
11.2011 - 07.2012

Secretary I – Project Management Unit

North Central Regional Health Authority
10.2010 - 11.2011

Legal Secretary

Mansfield Chambers
08.2009 - 08.2010

Education

MBA - Hospital & Health Services Management

University of Bedfordshire
12-2023

BBA - Bachelor of Business Administration

University of Hertfordshire
12-2019

Level 5 Advanced Diploma - Business Management

Association of Business Executives (ABE), UK

Level 4 Diploma - Business Management

Industrial Relations Practice

Cipriani College of Labour & Co-operative Studies

Professional Office Administration

School of Business & Computer Science

Computerized Typing

School of Practical Accounting

High School Diploma -

St. Charles High School
Tunapuna
09-2006

Skills

  • Oversee facility operations
  • Business operations management
  • Project management
  • Expense tracking
  • Data analysis and reporting
  • Executive support services
  • Microsoft Word, Excel, PowerPoint, MS Project
  • Customer relations management
  • Prioritization and scheduling
  • Document organization and management

Timeline

Business Manager (Acting) – Operating Theatres

North Central Regional Health Authority
04.2024 - Current

Business Manager (Acting) – Adult Accident & Emerg

North Central Regional Health Authority
09.2021 - 03.2024

Executive Secretary (Acting) – Office of the Chief Operating Officer

North Central Regional Health Authority
06.2017 - Current

Secretary II (Acting) – Employee Services & Industrial Relations

North Central Regional Health Authority
10.2016 - 04.2017

Executive Secretary (Acting) – Business Planning & Support

North Central Regional Health Authority
08.2016 - 10.2016

Executive Secretary (Acting) – Nursing Services

North Central Regional Health Authority
06.2015 - 07.2015

Secretary II (Acting) – Human Resource Department

North Central Regional Health Authority
07.2014 - 09.2014

Secretary I – Quality Improvement / Risk Management

North Central Regional Health Authority
02.2014 - 06.2014

Secretary II (Acting) – Internal Audit

North Central Regional Health Authority
10.2013 - 12.2013

Secretary I – Office of the CEO

North Central Regional Health Authority
11.2011 - 07.2012

Secretary I – Project Management Unit

North Central Regional Health Authority
10.2010 - 11.2011

Legal Secretary

Mansfield Chambers
08.2009 - 08.2010

Level 5 Advanced Diploma - Business Management

Association of Business Executives (ABE), UK

Level 4 Diploma - Business Management

Industrial Relations Practice

Cipriani College of Labour & Co-operative Studies

Professional Office Administration

School of Business & Computer Science

Computerized Typing

School of Practical Accounting

MBA - Hospital & Health Services Management

University of Bedfordshire

BBA - Bachelor of Business Administration

University of Hertfordshire

High School Diploma -

St. Charles High School

References

Available upon request.

Leadership

  • Acting Business Manager within a major public healthcare institution
  • Trusted executive support to senior leadership
  • Proven ability to manage responsibilities across multiple departments
  • Strong team collaborator with leadership initiative
Patricia Bhulan