Natalie Beckles
Barataria
Summary
Dedicated administrative professional with successful experience in fast-paced organization settings, customer service, data entry and office management. Hardworking team player with expertise in completing various administrative/clerical tasks such as preparing agendas, scheduling meetings and providing customer assistance and offering staff support.
Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Caribbean Airlines
Piarco, Trinidad And Tobago
01.2007 - Current
- Types letters, memoranda, statistical information and other material from oral direction and rough draft.
- Assists with the creation of departmental reports.
- Interact with vendor and contractors to receive orders, direct activities, and communicate instructions.
- Receive and sort incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinate and schedule meetings for department.
- Promote positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improve document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinate office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamline invoice processing procedures to ensure timely payment of vendors.
- Prepare employee's files by gathering and organizing medical records ahead of appointments.
- Schedule employee appointments in respective of doctor's calendar and follow up with reminder phone calls.
- Coordinate referral appointments with external specialists, ensuring that relevant medical records are shared in timely manner for optimal patient care continuity.
Education
Bachelor of Science - Human Nutrition And Dietetics
University of The West Indies
St. Augustine07.2018
Associate of Applied Science - Culinary Management
Trinidad And Tobago Hospitality And Tourism Instit
Chaguaramas, Trinidad And Tobago11.2011
Skills
- Teamwork
- Excellent Customer Service
- Take initiative
- Multi-tasking
Certification
Certifications and Awards
- Caribbean Airlines Divisional Champions Award – Customer Champion- October-December 2022
- Microsoft Office Specialist (2000)
Access, Excel, PowerPoint,
Outlook, Word
- Certificate in Office Administration for Managers and Administrative Professionals
- Soaring with Caribbean Airlines Brand Camp
- Professional Skills for Executive Secretaries and Personal Assistants
References
- Dr. Martha Frederick-Franklin
Medical Doctor
738-3623
- Nurse Vilma Wharwood
Retired Manager Health Safety & Environment
708-6399
Timeline
Administrative Assistant
Caribbean Airlines
01.2007 - Current
Bachelor of Science - Human Nutrition And Dietetics
University of The West Indies
Associate of Applied Science - Culinary Management
Trinidad And Tobago Hospitality And Tourism Instit