Shezelle Flores
Arima
Summary
Well-rounded resourceful General Office Manager with many years of experience in overseeing a wide variety of essential functions in the bustling business. Easy to adapt and equipped with professionalism and energy to support day-to-day operational functions, while focused on accomplishing business goals and enhance workflows.
Overview
25
25
years of professional experience
Work History
General Office Manager
Thomas and Sons Limited
Laventille, Trinidad And Tobago
03.2004 - Current
- Maintain impeccable office organisation to support efficiency, professionalism and performance objectives for Thomas and Sons Limited and subsidiary companies.
- Implement and maintain company protocols to promote smooth daily activities.
- Provide administrative support for CEO, including scheduling meetings, corresponding with staff and preparing reports.
- Facilities management: sourcing, negotiating and overseeing all contractors to rectify any issues such as electrical, plumbing, contracting, building maintenance, air conditioning, painting, I.T., phones etc.
- Obtain, manage and maintain relations with service providers such as landlords, internet, phones, mechanics and gas accounts.
- Manage office supplies inventory to ensure adequate stock levels at all times. This includes furniture, equipment, stationery, pantry and toiletries and cleaning supplies.
- Handle local accounts payables records and process payments for main and subsidiary companies.
- Manage petty cash float for daily purchases and expenses.
- Prepare weekly paid salaries and allowances, such as travel, phone, subsistence, overtime, gas.
- Implement strategies to reduce expenditure.
- Organise and coordinate functions such as Christmas luncheons/dinners, Secret Santa, sports days, hikes, retirement or birthday get togethers and decorate for Christmas.
- Maintain filing systems for staff, utilities and local suppliers records.
- Review service providers contracts prior to signing on behalf of the organization.
- Human Resource Personnel; manage and supervise office and retail staff in daily operations, as well as record keeping of their attendance, vacation and leaves.
- Assist in the hiring process by screening resumes, conducting interviews and making recommendations for new hires.
- Provide a bridge for smooth communication between Directors and internal departments, while demonstrating leadership to maintain credibility, trust and support with staff.
- Establish effective communication systems between departments to facilitate workflow, through direct meetings, memos or company what's app group, which I am the Administrator.
- Use judgement and initiative in handling confidential matters and requests.
- Team player; pitch in to help with office tasks during busy periods such as sales and staff absences.
- Train and discipline staff in company policies, daily tasks execution and industry best practices .
- Allocate tasks to subordinates when needed.
- Bringing forth evidence of staff malpractices within any of the companies, disciplining and providing solutions to rectify and avoid future occurrences.
Library Assistant
On The Job Training - Carapo RC School
Carapo, Arima, Trinidad And Tobago
09.2003 - 03.2024
Cashier
Arima Discount Mart
Arima, Trinidad And Tobago
09.2002 - 09.2003
Secretary
Eastern Machine Shop and Engineering Services
Arima, Trinidad And Tobago
04.2001 - 07.2002
Customer Service Representative
Khan's Jewellery and Repairs Limited
Arima, Trinidad And Tobago
12.1999 - 07.2000
Education
Wedding Planning Certificate
University of The West Indies
St Augustine, Trinidad And Tobago01-2018
Events Management Certificate
University of The West Indies
St Augustine, Trinidad And Tobago12-2017
Supervisory Management Certificate
School of Business And Computer Science Limited
Champs Fleurs, Trinidad And Tobago08-2013
Broadcast Announcing Certificate
Anouncers Broadcast Academy
Port Of Spain, Trinidad And Tobago07-2012
Diploma in General Business
Anglia Ruskin University - SAM Caribbean
St Augustine, Trinidad And Tobago07-2011
Mathematics, English A, POB, French, Spanish
Lakshmi Girls' Hindu College
St Augustine, Trinidad And Tobago06-2000
Skills
- Compliance Monitoring
- Administrative Support
- Operations Management
- Inventory Control
- Human Resources Management
- Organizational Leadership
- Records Management
- Event Coordination
- Facility Management
- Office Management
Affiliations
- Resort wear designer and I sew.
- Love home planting and gardening.
- Love nature so I spend time doing nature trails and hiking.
- Enjoy cricket
- Animal lover
References
References available upon request.
Timeline
General Office Manager
Thomas and Sons Limited
03.2004 - Current
Library Assistant
On The Job Training - Carapo RC School
09.2003 - 03.2024
Cashier
Arima Discount Mart
09.2002 - 09.2003
Secretary
Eastern Machine Shop and Engineering Services
04.2001 - 07.2002
Customer Service Representative
Khan's Jewellery and Repairs Limited
12.1999 - 07.2000
Wedding Planning Certificate
University of The West Indies
Events Management Certificate
University of The West Indies
Supervisory Management Certificate
School of Business And Computer Science Limited
Broadcast Announcing Certificate
Anouncers Broadcast Academy
Diploma in General Business
Anglia Ruskin University - SAM Caribbean
Mathematics, English A, POB, French, Spanish
Lakshmi Girls' Hindu College
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